Note fondée sur 647 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Adam, Gestion de l’hôtel
Michael,My team and I are thrilled to learn that you found your recent stay at our property to be pleasant!Thank you for taking the time to leave a review so that we know how our hospitality is being viewed through the guest prospective.Feedback is so very helpful as it allows us to gauge our efforts toward constant improvement.We hope to see you again in the future!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Adam, Gestion de l’hôtel
Mikaela,My team and I are thrilled to learn that you found your recent stay at our property to be pleasant!Thank you for taking the time to leave a review so that we know how our hospitality is being viewed through the guest prospective.Feedback is so very helpful as it allows us to gauge our efforts toward constant improvement.We hope to see you again in the future!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Adam, Gestion de l’hôtel
Charles,My team and I are thrilled to learn that you found your recent stay with us to be pleasant and enjoyable!Thank you for taking the time to leave a review. The feedback we receive from the guest perspective is invaluable. Should you think of things that you would like to see us add to the guest experience, please feel free to make us aware of what you would like to see us incorporate in the future.
par un voyageur de Hamilton
Publié le 13 sept. 2024 sur Expedia
great place for the price nice staff they should let quests have a beer on the back deck imo
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Adam, Gestion de l’hôtel
Colin,Thank you so much for taking the time to leave a review concerning your stay with us!I am very pleased to hear that you found your interactions with our staff to be pleasant, as we take considerable care during the hiring and training phases to ensure our team is able to deliver the service that our guests expect.Beer is allowed on the patio, as long as it is purchased through our restaurant or obtained from our First Course Evening Social which is held on Mondays, Tuesdays, and Wednesdays.We look forward to hosting you again in the future, and being able to continue to show you our brand of hospitality!
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Room is very clean and spacious. The included breakfast was delicious. Friendly staff.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Adam, Gestion de l’hôtel
Rodolfo,My team and I are thrilled to hear that you enjoyed your stay with us!We know there is tremendous value to be experienced through food and beverages services such as breakfast.We have been diligent with our hiring and training practices to ensure that our guests are greeted and attended to by the warm, friendly, and competent staff that they should expect.Thank you so much for taking the time to leave us a review to let us know how we are doing from the perspective of the traveler. Your feedback is invaluable to us, and we sincerely hope to host you again in the future.
par un voyageur
Best hotel in Everett
Publié le 3 sept. 2024 sur HotelsThis hotel was so great! We had to book last minute after booking a horrible room down the street. Thankfully Staybridge saved the day!
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Elijah, Gestion de l’hôtel
Dear Alyson,Thank you for your feedback on our hotel!We look forward to your next stay with us at Staybridge Suites.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Pros: Our room has one king size bed and two queen size beds, living room and kitchen. It is very spacious for my family of 6 and price is reasonable. You could pick up basic amenities like shower caps, tooth brushes and tooth pastes near the front desk. Please bring your own slippers, which we forgot this time. Lol! They have complimentary breakfast from 6:00 am to 9:30 am. Staff are friendly.
Cons: We are a little disappointed to find out their swimming pool and hot tub are closed permanently.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Adam, Gestion de l’hôtel
Wanda,Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed the room that we prepared for you!We understand that not having a pool anymore can be disappointing, but please know that we are busy at work, making the space that once was the pool into a whole new type of amenity for our guests.I hope you will come back and get to experience the Stellar Room when it is complete. Large viewing screens, comfy seating, games, and fireplaces await your return!And while it's always nice to have your own slippers, we do keep a few pairs on hand, available for purchase upon request. Simply inquire with the front desk agent should you want them next time.Thank you for staying with us. We look forward to hosting you again in the future!
par un voyageur
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par Adam, Gestion de l’hôtel
Greg,We are thrilled to learn that you enjoyed your stay with us, and took the time to leave us a review. We try very hard to not only meet, but exceed the expectations that our guests have, and we are always looking for ways to enhance our product and add values to the guest experience.If you think of something that we could improve upon, please do not hesitate to let us know, so that we can look into it before your next visit!
par un voyageur
Publié le 25 août 2024 sur Expedia
I was very dissatisfied with our experience and the property. Our room had a large puddle of spilled coffee on the carpet that stained my toddler’s pajamas and sleep sack, also that’s just gross. At 8:30am a hotel employee opened our door without knocking or announcing himself first. When we brought these issues up to the front desk they dismissed our concerns.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Elijah, Gestion de l’hôtel
Dear Jennifer,We deeply apologize for your experiences at out hotel, and we have addressed the issues you had with our team.
par un voyageur
Publié le 19 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
19 août 2024 par Adam, Gestion de l’hôtel
Lisa,It looks like you found your recent stay with us to be just ok. While we are certainly glad that your stay was not horrible, we definitely strive to be better than average.I can't help but wonder what we might have done to improve the quality of your visit. I would love to hear additional feedback in order to better understand the areas where we could have made a more favorable impression or added more value to your accommodation.
