Note fondée sur 168 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
85 % des clients le recommandent
4,8 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
Recommandé
pour Tout le monde
par un voyageur

Très confortable

Publié le 28 juill. 2017 sur Expedia
Court séjour, mais accueil très pro dans un environnement atypique maïs très luxueux.
Commentaires de Gestion de l’hôtel
1 août 2017 par JanePR, Gestion de l’hôtel
Dear guest, Thank you for your honest feedback. It is always a pleasure to hear from our guests about their stay. Regards, Jane Cluster PR Manager
5 sur 5
par philippe

Ce voyageur a laissé seulement une note Publié le 17 mars 2017 sur Hotels
1 sur 5
par un voyageur

Horrible stay and customer service

Publié le 17 août 2024 sur Hotels
Horrible condition of the room first night room 128 ceiling start to leak when rain, room 129 air conditioning not cold and few lights not working. Days 3 (17/8) the early transport suppose to be 630am as informed by the check in counter during check in . We reach the reception before 630 am, But the lousy attitude front counter service lady, told us 645 am.. but she did not do anything till we go back and feedback to her few times.. she told us not her problem (then is our problem that we have chose such a reputation hotel.) after few round of requests then she takes action..she made few bad remarks on us .. before we left the for the tour. I think is totally not acceptable...lucky we never missed the guided tour ( canopy walk) which start 7am, we reached the park 717am.. the group and guide is waiting for 5 of us. This hotel totally no WiFi.. and not accessible to hand phone telecommunications in the room.. we are like living in jungle... From reception to your room there are no cover. So if rain you need to use your umbrella to walk to your room. if you are just visiting the national park... No need to waste money for a low class hotel.
4 sur 5
par un voyageur

Great hotel - need to improve food

Publié le 11 août 2024 sur Hotels
Family of 5 stayed for 3 nights. The rooms are really comfortable and in good condition. Nice to have the pool at the end of a days trekking. The location is fantastic and feels very luxurious to have all this in such a remote location ant the edge of the jungle. The one downside is the food. It is expensive (5x local restaurants), many items not available on the menu and the quality not discernibly different from the local restaurants / park HQ. On balance, I would still recommend this place.
5 sur 5
par un voyageur

Publié le 19 juill. 2024 sur Expedia
OK
5 sur 5
par un voyageur

Definitely the best place to stay in Mulu

Publié le 11 juill. 2024 sur Hotels
We went there for our anniversary and my brother’s family joined us for his wife’s birthday trip. We had booked separate rooms but the wonderful people at Marriott upgraded us and gave us connecting rooms which was very convenient. Thanks JJ and team ♥️ they definitely went above and beyond. We really appreciate it!
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 2 juill. 2024 sur Hotels
5 sur 5
par un voyageur

Publié le 27 juin 2024 sur Expedia
Super experience in the rainforest! Food excellent and rooms are very comfortable! Pool was wonderful. A little maintenance would be made it a top hotel!
5 sur 5
par un voyageur de Torrance

Ce voyageur a laissé seulement une note Publié le 26 juin 2024 sur Expedia
5 sur 5
par un voyageur de Wellington

Publié le 28 mai 2024 sur Expedia
Nice place to unplug and unwind. Beautiful property and friendly staff.