Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
1,0 Service et personnel
2,5 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Taufique, Gestion de l’hôtel
Greetings from Gagal Home Service Apartment! We appreciate you taking the time to share your feedback and are sorry to hear that your experience fell short of expectations. A 2 out of 10 rating is concerning, and we genuinely apologize for not meeting your needs. We are taking your comments seriously and will be addressing the issues you raised to improve our services. We hope to have the opportunity to provide a better experience in the future.
par un voyageur de UK
Publié le 15 nov. 2019 sur Expedia
I was very disappointed about this property I have booked with two twin beds and they gave one bed apartment also I booked six months in advance so I should get twin bed apartment
My son has to sleep on sofa for 8 nights. I did make sure with Expedia and they said yes you will get twin bed, also they gave me different apartment which I haven't booked
Commentaires de Gestion de l’hôtel
6 août 2024 par Taufique, Gestion de l’hôtel
Greetings from Gagal Home Service Apartment! We sincerely apologize for the inconvenience you experienced with your booking. It’s disappointing to hear that we did not provide the twin bed apartment you reserved, and we understand the frustration this caused, especially for your son. We take such issues seriously and will review our booking procedures to prevent similar situations in the future. We appreciate your feedback and hope to have the chance to offer you a more satisfactory stay in the future.
par Chih-Heng
Publié le 14 sept. 2017 sur Hotels
這家酒店的地址與實際住宿地址不一樣, 在到達孟買己是零晨12點, 到酒店地址時, 已是1點半, 用了快一個小時, 聯絡,找酒店, 聯絡人又找不到我們的訂房, 英文也很差, 沒法溝通. 另外又要換車等等.
房屋是新的, 但所在地附近宦是貧民窟, 零晨兩點經過這地方, 不出意外已很幸運.
Commentaires de Gestion de l’hôtel
26 sept. 2018 par Gagal Home Service公寓的问候 , Gestion de l’hôtel
来自Gagal Home Service公寓的问候，感谢您的评论，对于给您带来的不便，我们深表歉意。 我们已经注意到您提出的问题，并且肯定会研究这个问题。 希望在不久的将来再次为您服务。
