Note fondée sur 63 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 févr. 2024 sur Hotels
par un voyageur
Publié le 17 févr. 2024 sur Hotels
This hotel was clean, well-appointed and had wonderful helpful and friendly staff who couldn't do enough to make our stay great. Use of the Westin facilities, especially the pool, gym and restaurant, was a highlight and we spent most of our time there. It is a long trip in to central Mumbai (45-120 minutes) but the taxis are very cheap and Tuks even cheaper.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Wilbur Turro, Gestion de l’hôtel
Dear Guest, Greetings from the Westin Mumbai Powai Lake!Thank you for taking the time and writing this beautiful review. We are so delighted to know that you had a comfortable stay at The Westin Mumbai Powai Lake.Looking forward to welcoming you back.Warm Regards,Team Westin
par un voyageur
Gem of a hotel
Publié le 21 janv. 2024 sur HotelsExtraordinary courtesy and service. Front desk, restaurant staff, room service , quality of foid, generosity of the staff - all exceeds expectations
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Wilbur Turro, Gestion de l’hôtel
Dear Guest, Greetings from the Westin Mumbai Powai Lake!Thank you for taking the time and writing this beautiful review. We are so delighted to know that you had a comfortable stay at The Westin Mumbai Powai Lake.Looking forward to welcoming you back.Warm Regards,Team Westin
par un voyageur
Publié le 14 janv. 2024 sur Expedia
few staff members need retraining of guest handling skills, its either a training issue or hiring problem. Nishant (Director) & Sameer as seasoned professionals managed couple of embarrassing situations. Thanks to the two men who are seen almost attending everything in my observation. our stay would not have been memorable without these two.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Wilbur Turro, Gestion de l’hôtel
Dear Guest, Thank you for the generous words. We are so glad to hear that you had an amazing stay with us. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to having you back soon for another pleasant stay.Warm Regards,Team Lakeside Chalet-Marriott Executive Apartments
par un voyageur
Publié le 13 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Wilbur Turro, Gestion de l’hôtel
Dear Guest, Thank you for the generous words. We are so glad to hear that you had an amazing stay with us. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to having you back soon for another pleasant stay.Warm Regards,Team Lakeside Chalet-Marriott Executive Apartments
par un voyageur
Publié le 13 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Wilbur Turro, Gestion de l’hôtel
Dear Guest, Thank you for the generous words. We are so glad to hear that you had an amazing stay with us. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to having you back soon for another pleasant stay.Warm Regards,Team Lakeside Chalet-Marriott Executive Apartments
par un voyageur
Publié le 29 déc. 2023 sur Hotels
I had to wait for 1-2 hrs before checking, the room was not ready by 3 PM and we finally get to check in at 5 PM.
Room was not very functional when we get in, bathroom were not very clean. TV we’re not working properly, we had to call house keeping so many times. Also there were some dirty dishes kept outside the room for the entire duration of the stay.
Commentaires de Gestion de l’hôtel
12 janv. 2024 par Prabdip Arora, Gestion de l’hôtel
Dear Guest,Thank you for taking time and giving us a rating. Please do accept my sincere apologies on the service lapses experienced by you. We hope that you will give us an opportunity to redeem your trust in our brand once again. We look forward to welcoming you again soon.Warm regards,Team MEA
par un voyageur
Publié le 26 nov. 2023 sur Expedia
I stayed in 2 Bedroom Lake View Apartment. Very spacious apartment, With Kitchen and Refrigerator. The room service folks Vithoba and Rajesh took good care of our room with daily cleaning and did a great job. Access to Renaissance was awesome. We had Breakfast included and both Marriott and Renaissance were awesome with ton of choices. Overall a nice stay. Renaissance is much modern but does not have the large 2 Bed Rooms.
Commentaires de Gestion de l’hôtel
11 déc. 2023 par Prashant Chadha, Gestion de l’hôtel
Dear Guest, Thank you for the generous words. We are so glad to hear that you had an amazing stay with us. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to having you back soon for another pleasant stay.Warm Regards,Team Lakeside Chalet-Marriott Executive Apartments
par un voyageur
Publié le 5 nov. 2023 sur Hotels
They need to have a much better swimming pool and a indoor badminton court
Commentaires de Gestion de l’hôtel
11 déc. 2023 par Prashant Chadha, Gestion de l’hôtel
Dear Guest,Thank you for taking time and giving us a rating. We have taken your feedback in consideration & will try to make changes.Warm Regards,Team MEA
par un voyageur
Publié le 21 oct. 2023 sur Expedia
Green space…
Commentaires de Gestion de l’hôtel
11 déc. 2023 par Prashant Chadha, Gestion de l’hôtel
Dear Guest, Thank you for the generous words. We are so glad to hear that you had an amazing stay with us. We look forward to having you back soon for another pleasant stay.Warm Regards,Team Lakeside Chalet-Marriott Executive Apartments
