Majestic Court Sarovar Portico, Navi Mumbai Hotel Reviews

1 sur 5

Publié le 18 mars 2024 sur Expedia

AC not working, reception people are very slow for check in and check out.. bad experience

Commentaires de Gestion de l’hôtel

13 mai 2024 par General Manager , Gestion de l’hôtel

Dear Guest, We're sorry to hear about the issues you faced during your stay with us, specifically with the air conditioning and the reception service. We prioritize our guests' comfort and satisfaction, so it's disheartening to know that we fell short in your case. The experience you described isn't what we aim for and we firmly believe in swift and efficient service. With reference to the air conditioning issue, we assure you that we will immediately have a thorough inspection and repair as necessary. Regarding the slow service at the reception, we want to assure you that this is not the standard of service our team strives to provide. We will address your feedback directly with our reception team to ensure this does not reoccur in the future. We hope to have the chance to restore your faith in our services and have another opportunity to serve you better in the future. Please feel free to contact us directly if you would wish to share more details about your experience. Regards,Gunnababu Paila

5 sur 5

Publié le 14 déc. 2023 sur Hotels

Nice hotel staff. Specially the lady receptionist who offered to take our photo. The room service staff who returned my charger which I left in the room.Overall good experience.

5 sur 5

Ce voyageur a laissé seulement une note Publié le 30 sept. 2023 sur Hotels

5 sur 5

Ce voyageur a laissé seulement une note Publié le 14 juin 2021 sur Hotels

5 sur 5

Publié le 26 févr. 2021 sur Hotels

It is a business trip. It is a very quiet place.

1 sur 5

Don’t use this property

Publié le 17 oct. 2019 sur Hotels

Worst place to stay bad breakfast / slow running water / stained towels and bed sheets / overall worst place to stay

Commentaires de Gestion de l’hôtel

17 oct. 2019 par Rati, Gestion de l’hôtel

Dear Valued Guest, We appreciate for you to have taken your precious time for your insights and sharing the same with us. It is our constant endeavour to provide the best of hospitality offerings to our patrons , however we deeply regret that we did not meet your expectations this time. Believe us this is an odd occurrence and not our usual practice.As per you review ,we have made a note of all the lacuna's and assure you corrective actions on the same. We assure you that your next visit with us would be mesmerizing and your next feed back an appreciative one. Assuring you of our best attention, Best Regards, Ratikant Samal Asst.Front Office Manager.

4 sur 5

Business stay

Publié le 25 sept. 2019 sur Hotels

Need improvemt in rooms

Commentaires de Gestion de l’hôtel

2 oct. 2019 par Rati, Gestion de l’hôtel

Dear Valued Guest, We appreciate for you to have taken your precious time for your insights and sharing the same with us. It is our constant endeavour to provide the best of hospitality offerings to our patrons , however we deeply regret that we did not meet your expectations this time. Believe us this is an odd occurrence and not our usual practice.As per you review ,we have made a note of all the lacuna's and assure you corrective actions on the same. We assure you that your next visit with us would be mesmerizing and your next feed back an appreciative one. Assuring you of our best attention, Best Regards, Ratikant Samal Asst.Front Office Manager.

3 sur 5

Publié le 25 févr. 2019 sur Expedia

The room smelled as they have smoked which should not be the case, rooms are a little outdated, bed is not really comfortable. Staff was polite and helpful.

Commentaires de Gestion de l’hôtel

2 mars 2019 par Rati, Gestion de l’hôtel

Dear Valued Guest, We appreciate for you to have taken your precious time for your insights and sharing the same with us. It is our constant endeavour to provide the best of hospitality offerings to our patrons , however we deeply regret that we did not meet your expectations this time. Believe us this is an odd occurrence and not our usual practice.As per you review ,we have made a note of all the lacuna's and assure you corrective actions on the same. We assure you that your next visit with us would be mesmerizing and your next feed back an appreciative one. Assuring you of our best attention, Best Regards, Ratikant Samal Asst.Front Office Manager.

3 sur 5

Publié le 21 févr. 2019 sur Expedia

Service was vriendelijk en correct en ontbijt met voldoende keuzr

Commentaires de Gestion de l’hôtel

25 févr. 2019 par Rati, Gestion de l’hôtel

Dear Valued Guest, Thank you for choosing Majestic Court Sarovar Portico as a preferred hotel during your visit to Mumbai and for sharing such a fantastic review with us. The team was also overwhelmed to read your kind words of appreciation. Our team members are our greatest strength and your appreciation will certainly motivate them to scale for new heights in excellence. It is our endeavour to ensure that every guest leaves as an ambassador of our hotel. We are happy to note that we have exceeded your expectations. We thank you once again for your appreciative feedback about your experience at our hotel and look forward to having more opportunities to be of service to you. Best Regards, Ratikant Samal Asst.Front Office Manager

3 sur 5