Ratings based on 236 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Close to shopping places
Posted Mar. 10, 2024 on HotelsThe hotel is next to Haiko Supermarket with other souvenir shop on upper floor.
Galleria Shopping Mall is in next block.
If you walk to the opposite direction for several minutes, there are small shops.
Comment from Hotel Management
Mar. 11, 2024 by Monty Chhabra, Front Office Manager, Hotel Management
Dear Valued Guest,Greetings!!!We thank you for your positive feedback. We are happy that you liked the location, enjoyed your stay, and were satisfied with the hospitality extended to you. The hotel enjoys a location advantage as it is close to shopping places and restaurants. It is also in close proximity to IIT, Bombay. We are pleased to hear about your praise for friendly staff, excellent service, and eco-friendly practices. The hotel follows a policy of sustainable hospitality and is totally committed to the cause of the environment.We thank you for your generous comments, and we look forward to welcoming you back again.Warm Regards,Monty Chhabra,Front Office Manager
by A traveller
Good condition at convenient location by IITB
Posted Mar. 6, 2024 on HotelsExcellent service with friendly and efficient staffs! Located near IITB with convenient access to restaurants and malls within walking distance. The property was in good condition even though some aging signs were observed. Clean and comfortable with eco-conscious packaging.
Comment from Hotel Management
Mar. 11, 2024 by Monty Chhabra, Front Office Manager, Hotel Management
"Dear Valued Guest,Greetings!!!We thank you for your positive feedback. We are happy that you liked the location, enjoyed your stay, and were satisfied with the hospitality extended to you. The hotel enjoys a location advantage as it is close to shopping places and restaurants. It is also in close proximity to IIT, Bombay. We are pleased to hear about your praise for friendly staff, excellent service, and eco-friendly practices. The hotel follows a policy of sustainable hospitality and is totally committed to the cause of the environment.We thank you for your generous comments, and we look forward to welcoming you back again.Warm Regards,Monty Chhabra,Front Office Manager"
by A traveller
Excellent value for money 4-star hotel!
Posted Feb. 16, 2024 on HotelsA suberb, value-for-money, 4-star hotel in Powai.
Outstanding 4-star service in an excellent location.
Comment from Hotel Management
Mar. 11, 2024 by Monty Chhabra, Front Office Manager, Hotel Management
Dear Valued Guest,Greetings!!!We thank you for your positive feedback. We are happy that you liked the location, enjoyed your stay, and were satisfied with the hospitality extended to you. The hotel enjoys a location advantage as it is close to shopping places and restaurants. It is also in close proximity to IIT, Bombay. We are pleased to hear about your praise for friendly staff, excellent service, and eco-friendly practices. The hotel follows a policy of sustainable hospitality and is totally committed to the cause of the environment.We thank you for your generous comments, and we look forward to welcoming you back again.Warm Regards,Monty Chhabra,Front Office Manager
by A traveller
Posted Jan. 19, 2024 on Hotels
Everything was good except I was disappointed at the quality of WiFi service very slow. Most reputed hotels offer high quality WiFi service to the guests.
Comment from Hotel Management
Jan. 24, 2024 by Monty Chhabra, Front Office Manager, Hotel Management
"Dear Valued Guest, Greetings!Thank you for taking the time to review us. We greatly appreciate your feedback. Your comments have been shared with the IT team for review and improvement. We look forward to welcoming you back again in the nearest future. Warm regards, Monty ChhabraFront Office Manager"
by A traveller
Posted Dec. 12, 2023 on Expedia
Comment from Hotel Management
Dec. 15, 2023 by Monty Chhabra - Front Office Manager, Hotel Management
"Dear Mr. Jonathan,Greetings!!!We thank you for your positive feedback. We are happy that you liked your stay, enjoyed the amenities and were satisfied with the hospitality extended to you.It is a matter of immense satisfaction for the entire team when guests give us a 100 % rating and call their stay excellent. We thank you once again and look forward to welcoming you back again. Warm Regards, Monty Chhabra,Front Office Manager"
by A traveller
Posted Aug. 9, 2023 on Expedia
Bed length is not sufficient, and mattress was baas well.
TV was not working etc
Only positive is location
Comment from Hotel Management
Aug. 16, 2023 by Front Office Manager, Hotel Management
Dear Mr. Gaurav,Greetings!!!Thank you for penning down your feedback. Please accept our sincere apologies for the unpleasant experience you faced while staying with us. I request you to please treat this stay in isolation and give us another opportunity to change your experience with us.We thank you for writing in and look forward to welcoming you back. Warm Regards, Monty Chhabra
by A traveller
Posted Aug. 5, 2023 on Expedia
Comment from Hotel Management
Aug. 7, 2023 by Front Office Manager, Hotel Management
Dear Mr. Umesh,Greetings!!!Thank you so much for your positive comments. We are happy to note that you had nice experience and were satisfied with the over all hospitality extended to you by our team.We look forward to having you back again. Warm Regards, Monty Chhabra,
by A traveller
Exceptional customer experience
Posted Jul. 11, 2023 on HotelsExcellent hotel. Superb quality and exceptional staff behaviour and friendliness. Very polite and service driven attitude.
Comment from Hotel Management
Jul. 12, 2023 by Front Office Manager , Hotel Management
Dear Mr Utpal,,Greetings!!!It was a pleasure to have you as our guest at Meluha-The Fern, Mumbai, and we are happy to read your positive comments and rating.It is really heart warming to note that you had an exceptional experience, enjoyed your stay and appreciated the courteous and polite staff. Your kind feedback is extremely encouraging and motivating. We look forward to welcoming you back again soon. Warm Regards, Monty ChhabraFront Office Manager
by A traveller from san jose
Posted Jun. 23, 2023 on Expedia
by A traveller
Posted Jun. 11, 2023 on Expedia
cleanliness
Comment from Hotel Management
Jun. 12, 2023 by Front Office Manager, Hotel Management
Dear Mrr Jagan Nath,Greetings!!!Thank you so much for your staying at Meluha, The Fern. We are pleased to note that you liked our hygiene standards as well as the warm hospitality. It feels nice to know that you had a comfortable stay . .We look forward to welcoming you.Warm Regards, Monty Chhabra,Front Office Manager
