Note fondée sur 97 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Noisy and poor customer service
Publié le 9 déc. 2022 sur HotelsThe hotel is rather new and this should be good news but the comfort is not to the level :
- I had a room with mosquitoes. I asked on the second day to spray an insect killer but in the evening, the mosquitoes were all there. They forgot.
- the sound isolation is very poor despite of being a new building. I could hear my neighbours on the phone and almost catch what they were saying
- they gave me a room next to the technical lift which was bringing workers to the upper floor where works are going on. The lift was noisy and the workers were making a lot of noise from 8.00 to 21.30. How come they sell such rooms?
- Finally, the shower was suddenly cold and then super hot ervry morning and evening.
I complained when I left (I booked the superior room, so I expected a good experience) and I just had an embarassed smile as an answer.
- Last problem: 3 emails to get the transfer to the hotel because when I sent my flight details, the answer was sending me again the prices for the transfer instead of the confirmation.
Very disappointing and so far, the worst Radisson Blue I have ever visited in the world!
Positive : the size of the rooms and the breakfast which was fair.
par un voyageur
Publié le 18 oct. 2024 sur Expedia
Staff service is very poor
Commentaires de Gestion de l’hôtel
10 déc. 2024 par RHG, Gestion de l’hôtel
Dear Mahendra, Greetings!We apologize for the inconvenience caused. We deeply regret that we were not able to meet your expectations. Please accept our sincere apologies and we look forward to welcoming you again so that we can exceed your expectations this time with an assurance of great experiences. Best Regards,Harkaran Singh Sethi General Manager Radisson Blu Mumbai, International Airport
par un voyageur
Publié le 17 oct. 2024 sur Hotels
Really nice hotel. Food could of been better. Location excellent
Commentaires de Gestion de l’hôtel
10 déc. 2024 par RHG, Gestion de l’hôtel
Dear Sir/Ma'am,Greetings!With respect to your recent stay with us, we are glad to hear that you had a memorable stay experience and were delighted by the impeccable service provided. Your gracious compliments have been shared with the team. We thank you once again for your kind remarks and look forward to many more opportunities of welcoming you all back to our hotel.Best Regards, Harkaran Singh SethiGeneral ManagerRadisson Blu Mumbai, International Airport
par un voyageur
Publié le 8 oct. 2024 sur Hotels
par un voyageur
Excellent
Publié le 4 oct. 2024 sur HotelsBest of the best. From check-in to check out. Very professional and effecient service delivered with a friendly attitude. Will definitely be back again
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Great place to stay with excellent service and very friendly staff
par un voyageur
Publié le 26 sept. 2024 sur Expedia
good one
par un voyageur
Jammer dat een onderdeel het hele verblijf verpest
Publié le 23 sept. 2024 sur HotelsDe kamer was prima, fitnesszaal is erg goed, check in en check uit allemaal prima. Maar de service in het restaurant is gewoon belabberd slecht. Lang wachten op alles, daarna drie personen die hetzelfde vragen, eerst zeggen dat je rekening op je kamer kan zetten, daarna bij je kamer laat aanbellen om je alsnog te laten betalen. Heb uiteindelijk maar room service besteld, daar was alles duidelijk en goed in orde. Kamer wordt ook netjes schoongemaakt en niks tekort aan flesjes water.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Coustmer service from special Jessica and nooman best worker at this property i'll suggest go enjoy ur stay with redisson ask for either one of them
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Nice
