Note fondée sur 111 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Martinique
très agréable hôtel
Publié le 28 janv. 2017 sur Hotelstrès bon séjour au niveau de l'hôtel, parcontre avis mitigé sur l'emplacement et sur les transports alentours
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Executive Assistant Manager, Gestion de l’hôtel
Dear Valued Guest, Thank you for taking the time to rate our Hotel. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us. Warm Regards,Mr. Dhananjay Vishwakarma Executive Assistant Manager
par un voyageur
Publié le 10 août 2024 sur Expedia
I never stayed in any hotel like this. This is worst experience ever I had. They don’t even have enough pillows. Tv is broken. Remote is not working. WiFi is not working. How can all the items are faulty. This is one start hotel
Commentaires de Gestion de l’hôtel
22 août 2024 par Executive Assistant Manager, Gestion de l’hôtel
Dear Sir, We're very sorry to hear about the issues you experienced during your stay. Our mission is to provide a comfortable and relaxing experience for all our guests and it saddens us to hear we fell short of your expectations. We assure you that this is not typical of the level of service we aspire to give. The problems mentioned have been addressed with the housekeeping and maintenance department to ensure their speedy resolution and prevent any such future incidents. We also reassure you that your feedback is being taken seriously and we’re dedicated to improving our hotel's amenities and facilities to suit the needs of our guests better. We hope to have an opportunity to serve you better in the future. Warm Regards,Mr. Dhananjay Vishwakarma Executive Assistant Manager
par un voyageur
Publié le 21 avr. 2024 sur Expedia
Good clean and tidy room and ambience
Commentaires de Gestion de l’hôtel
9 mai 2024 par Executive Assistant Manager, Gestion de l’hôtel
Dear Neelesh, We're pleased to learn that our clean and tidy rooms met your expectations. Maintaining a spotless and comfortable ambience is a priority for us. We hope to have made your stay that much more agreeable thanks to our attention to detail, and we're grateful you took the time to share your experience. We look forward to welcoming you back during your next visit. Your satisfaction is a precious reward for our diligent housekeeping team. Warm Regards,Mr. Dhananjay Vishwakarma Executive Assistant Manager
par un voyageur
Publié le 28 févr. 2024 sur Expedia
This was our second time at Residency Sarovar Portico Mumbai. It’s a great and clean property but what stands out is the staff friendliness, co-operation and their willingness to go beyond for you. Our breakfast was arranged at 6:30 am as we had to leave early for the two days.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Executive Assistant Manager, Gestion de l’hôtel
Dear Kashmiri, It's wonderful to hear about your experience at Residency Sarovar Portico Mumbai, especially with the staff's friendliness and cooperation. We are delighted that our team was able to accommodate your early breakfast requirement and that our efforts to provide exceptional service have stood out to you once again. It's guests like you that make our job truly enjoyable. We're glad that you chose to return for your stay and that we could contribute to your comfort and convenience. We look forward to the opportunity of welcoming you back for another pleasant stay with us in the future. Your feedback is greatly appreciated and has been shared with our team to ensure that we continue to deliver the high standard of service that you have come to expect from us. Warm Regards,Mr. Dhananjay Vishwakarma Executive Assistant Manager
par un voyageur
Publié le 25 janv. 2024 sur Hotels
In my opinion the hotel is overpriced. Rooms are small. The rooms did not carry a dental kit ( Tooth paste + Brush)
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Hotel rooms were good and were clean. Limited dining options in the hotel
Commentaires de Gestion de l’hôtel
10 déc. 2023 par Angeeta Ghoda, Gestion de l’hôtel
Dear valued guest, thank you for your patronage to our hotel. We pride ourselves in offering a personal service, value for money being a word much used by our other guest, who have enjoyed their stay with us within a bustling City like Mumbai. Your glowing words of appreciation are huge motivation and encouragement for us at RSP. We hope to be of service to you again in the future.
par un voyageur
Publié le 28 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2023 par Angeeta, Gestion de l’hôtel
Dear valued guest, Greetings from Residency Sarovar Portico, Mumbai! It was a privilege to have you stay with us. I sincerely apologies for issue you had during your stay. I have taken up with the team and will make sure you won't face such issue again on your next visit. Nothing is more important than regaining your trust and all of us here hope that you will give us the opportunity to welcome you once again. We hope to be of service to you again in the future
par un voyageur
Publié le 22 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2023 par Angeeta, Gestion de l’hôtel
Dear valued guest, thank you for your patronage to our hotel. We pride ourselves in offering a personal service, value for money being a word much used by our other guest, who have enjoyed their stay with us within a bustling City like Mumbai. Your glowing words of appreciation are huge motivation and encouragement for us at RSP. We hope to be of service to you again in the future.
par un voyageur
Publié le 16 févr. 2023 sur Hotels
Bad housekeeping . Room was not cleaned after reminders . Front desk staff was not cooperative .
Commentaires de Gestion de l’hôtel
8 mars 2023 par residency Sarovar Portico, Gestion de l’hôtel
Dear valued guest, Greetings from Residency Sarovar Portico, Mumbai! It was a privilege to have you stay with us. I sincerely apologies for issue you had during your stay. I have taken up with the team and will make sure you won't face such issue again on your next visit. Nothing is more important than regaining your trust and all of us here hope that you will give us the opportunity to welcome you once again. We hope to be of service to you again in the future
