Note fondée sur 947 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 juill. 2019 sur Hotels
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest, Thank you for your fantastic rating! We appreciate your feedback and are delighted to hear that you had a great experience with us. We strive to provide top-notch service, and it's rewarding to know that we met your expectations. We hope to have the pleasure of serving you again soon.Sincerely,Hotel Manager
par un voyageur
Clean but lacking
Publié le 28 sept. 2024 sur HotelsPillows poor..shower in 131 needs new head..sheets worn,AC loud. No coffee in room, breakfast pretty spars, not much variety( cereal or waffles )
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad you found the hotel clean, but we apologize for the issues you encountered with the pillows, shower, and breakfast variety. We'll address these concerns to enhance our guest experience. We hope to welcome you back for an improved stay!Sincerely, Hotel Manager
par un voyageur
Publié le 26 sept. 2024 sur Expedia
I was on a work trip. The hotel was quiet and clean. The staff was accommodating and friendly. I will stay again when im in the area.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jason,Thank you for your positive feedback! We're pleased to hear that you found the hotel quiet and clean and that our staff made your stay enjoyable. We look forward to welcoming you back on your next work trip!Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
It was okay , the city wasn't that great. The beds were horrible, not comfortable at all.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations, especially regarding the beds. Your comments are valuable, and we will address this issue to improve comfort for our guests. We hope you’ll consider staying with us again in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 18 sept. 2024 sur Expedia
par un voyageur
Clean and Affordable
Publié le 15 sept. 2024 sur HotelsThe people I interacted with at the desk were very friendly. The room and the property in general were clean and appeared well-maintained. If I were to travel to this area again I would not hesitate to visit again.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We’re thrilled to hear you had a positive experience with our friendly staff and found the property clean and well-maintained. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 12 sept. 2024 sur Expedia
The other hotels look like garbage so this one is meh based on a grading curve. Sucks because Ball State should really invest in the area around its school as these moms and dads come to these hotels in support of games and their children.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,I am sorry to hear of your experience. I will investigate and address these issues immediately. Please allow me to offer my sincere apologies for any distress this may have caused you.Sincerely,Hotel Manager
