Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,1 Service et personnel
4,6 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Magnifiques vues tant côté mer que rizières
Publié le 9 févr. 2019 sur HotelsHôtel tout neuf, aspect moderne au milieu des rizières et pourtant à 3 minutes a pied de la plage, qui contrairement aux quartiers voisins est très propre. Idéale plus pour les balades que la baignade car beaucoup de houle. De grandes baies vitrées dans les appartements offrent une vue extraordinaire que ce soit côté mer comme côté rizière. Calme et serenité. Ils mettent à disposition des vélos gratuitement avec lesquels nous accédions en 5 minutes par un petit chemin pavé au village voisin ou l’on Trouve petits restos et massages. Un coup de cœur pour les pizzas du chef qui est italien! A 30 minutes en scooter de Seminyak et 10 minutes de battu bolong. Parfait pour ceux qui veulent trouver un peu de quiétude au milieu de beaux paysages
Commentaires de Gestion de l’hôtel
13 févr. 2019 par Maha , Gestion de l’hôtel
Dear Caroline,
How are you?
Thank you so much for your recent stay with us.
We are highly appreciate for your great feedback, and we will always trying to get better everyday.
Very looking forward to welcome you back soon...
Warm Regards,
DVM Team
par un voyageur
Publié le 25 août 2024 sur Expedia
Was a great property. Easy stay and lovely staff
Commentaires de Gestion de l’hôtel
29 août 2024 par Dewa, Gestion de l’hôtel
Dear Max, Thank you for taking time to share your experience stay at The Double View Mansions Bali! It is very encouraging for us to know that overall, you had several delightful moments during your stay with us.We strives to provide best service to all our guests and make sure their stay will memorable with us. Should you have plan to visit Bali in the future, we're all very happy to welcoming you again. Thank you Warm regards, Dewa E-commerce
par un voyageur
Publié le 19 juill. 2024 sur Expedia
They advertised as ocean view on their rooms but the rooms only had a construction view facing a big wall with blue tarp. I paid for our special day thinking it is an ocean view room per their class info on Expedia. Even though their room pictures did not show ocean, when the room desc says ocean side what would you think. I wasted my special day and money on this place. Felt scammed.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Dewa, Gestion de l’hôtel
Dear Rojarani, We thank to you for taking time to share your experience stay at The Double View Mansions Bali! We do apologize not able to live-up to your expectations and that some aspects of your stay have impaired your overall experience. As information, we have changed details information regarding the view of the room when the construction is on going, also the titled of the room is no longer mentioning the view of the room. Perhaps, this information is not really clear to the customers and we will bring to our concerned to avoid this confusion in the future.We strives to provide best service to all our guests and make sure their stay will memorable with us. Should you have plan to visit Bali in the future, we're all very happy to welcoming you again. Thank you Warm regards, Dewa E-commerce
par un voyageur
my regular place.
Publié le 17 juin 2024 sur HotelsThe rooms are clean and the staff are kind and friendly. The hotel is surrounded by nature and is quiet and peaceful. This has become my regular place to stay.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Dewa, Gestion de l’hôtel
Dear Teruki & Family, Thank you for taking time to share your experience stay at The Double View Mansions Bali! It is very encouraging for us to know that overall, you had several delightful moments during your stay. Also, we're very fortunate to welcoming you again during your holiday in Bali and definitely, will waits your next visit to our hotel Thank you Warm regards, Dewa E-commerce
par un voyageur de Amsterdam
Publié le 13 janv. 2020 sur Expedia
My partner and I communicated timely with staff to arrange an airport transfer upon arrival. This was also confirmed by e-mail. Flight details were provided but on the day of arrival, we had to wait 40 minutes until we were picked up. This is unacceptable for a 5-star establishment. The driver was apparently waiting at International Arrivals while we had a domestic flight. If hotel staff would've checked our flight details properly, they would have noticed that we flew from Jakarta to Den Pasar.
After checking in, one of the balcony doors was not closing. Considering that we stayed on the ground floor, we immediately informed the staff about it but they said that we had to wait until the next morning to have it fixed. We felt quite unsafe. Luckily we could move to another floor the next day but instead of offering some sort of compensation, we had to pay an additional fee to get the other room. It would have been a nice gesture to compensate us after we had to wait for 40 minutes for our airport transfer plus getting a room on the ground floor with a broken balcony door. Such a shame that management was not willing to meet us halfway. Hopefully they can learn from this.
The condo itself is amazing. You can really relax while you have an amazing view over the rice fields. The staff is attentive and super friendly. Overall, my partner and I enjoyed our stay despite the rocky start.
Commentaires de Gestion de l’hôtel
16 janv. 2020 par Maha , Gestion de l’hôtel
Dear Ms. Putri,
Thank you so much for the stayed with us.
We are really apologize for the bad experience happen. Regarding to your picked up, since we also have partnership with local community transport, that the driver who supposed to pick you at Domestic arrival, by mistake wait you at International arrival. We have already have meeting the community and our staffs to anticipate the same things happen again. And regarding your balcony, and the additional for the upgrade, we are really do apologize for the inconvenience. We have brief and communicate it with the related department, and make sure the same things won't happen again.
Really hope to welcome you back in the next future, and we always try to be better everyday.
Best Regards,
The DVM Management
par un voyageur
Publié le 9 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
11 janv. 2020 par Dewa, Gestion de l’hôtel
Dear Valued Customers,
Warmest greetings from The Double View Mansions Bali and thank you very much for your visit and time to wrote us a review.
We strive to provide friendly service, comfortable and modern accommodation to all of our guest's. Happy to hear that your recent stay was a fabulous stay with great experience enhanced by our services. We will pass this great feedback to our team accordingly, to motivate them further to maintain an excellent service to all our guests.
Look forward to welcome you back here and also your Word of Mouth to colleagues and family.
Your sincerely,
Dewa
E-commerce
par un voyageur de Madrid
Publié le 23 sept. 2019 sur Expedia
Todo es maravilloso , la habitación con vistas al mar sencillamente perfecta. A un lado ves los campos de arroz y al otro el mar. Despertarse con los primeros rayos de sol y contemplar las vistas parecía de película. la comida italiana e indonesa riquísima y nada cara . El desayuno magnífico. Lo peor ha sido tener que marchar.
Commentaires de Gestion de l’hôtel
2 oct. 2019 par Maha , Gestion de l’hôtel
Dear Sergio Vazque,
Thank you so much for your stay, and we are highly appreciate to your review. Your input and comment is very important to us.
We do hope to welcome you back in the future.
Best Regards,
par un voyageur
Publié le 18 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2019 par Maha , Gestion de l’hôtel
Dear Abriheem,
We are very sorry, if our service did not match with your expectation.
Your response is highly appreciate, we promise to improve and do our best to welcoming you back in the future
Best Regards,
par un voyageur
Publié le 11 sept. 2019 sur Expedia
We had a gorgeous suite, with a lot of amenities you dont find elsewhere in Canggu. The breakfasts was amazing each morning and so was the menu for dinner. The pool was clean and beautiful. One day I had a headache and the front reception was kind enough to give me some ibuprofen free if charge. Very hospitable staff. It was a wonderful experience. The only thing that was a tiny bit of a downfall was it was a bit outside of Canggu where we were spending most of our time.
Commentaires de Gestion de l’hôtel
12 oct. 2019 par Maha , Gestion de l’hôtel
Dear Our Valued Client,
Thank you so much for the review.
We are highly appreciate that you have enjoy the stay.
Hope to welcome you in the other future...
The DVM Team
par un voyageur
INCREÍBLE LUGAR!
Publié le 24 août 2019 sur HotelsLa experiencia fue increíble!!!!!!
