Ratings based on 52 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
100% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Oct. 4, 2024
Clean
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 7, 2024 on Hotels
4 out of 5
by A traveller

Posted May 14, 2024 on Expedia
Convenient
4 out of 5
by A traveller

Availabley business aparthotel

Posted Jan. 25, 2024 on Hotels
This is a good alternative to an ordinary hotel, as each room has its own kitchenette. I think that's where the positives end. The hotel is near a busy highway, and the window in my room did not shut properly, meaning I could hear the road all night. There are some issues with cleanliness. My toilet had a suspicious "present" in it upon arrival, and there were someone else's hairs on the shelf. I have pictures of these but still spare you.
Comment from Hotel Management
Feb. 6, 2024 by SMARTments, Hotel Management
Hello, Thank you so much for review and especially for the time you took in. We are very sorry for the inconvenience during your stay. That is why I forwarded your review to the relevant departments. We will inprove our quality standards and hope to welcome you again. Your SMARTments business team
4 out of 5
by A traveller

Business aparthotel

Posted Oct. 5, 2023 on Hotels
Overall, this place is fine as an aparthotel - an alternative to the business hotels nearby. The automated check-in was pretty annoying, as the system claimed my room was unavailable (despite being after the check-in time), only working on the third attempt. There are some maintenance issues - the basin didn't drain because it was full of hair, and the shower drain smelled bad. The room was quite stuffy / airless, despite trying to get ventilation from the window. The mattress is more like a futon.
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 2, 2023 on Expedia
2 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 25, 2023 on Hotels
5 out of 5
by A traveller from Ballston Spa

Posted Sep. 22, 2023 on Expedia
Great place for a short or long stay.
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 22, 2023 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 12, 2023 on Expedia
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