Note fondée sur 529 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Michel de St André de Sangonis
Moyen malgré la taille de la chambre.
Publié le 20 avr. 2016 sur HotelsHotel propre et situé sur une route fréquentée, ce qui engendre un peu de bruit. Chambre de grande taille, propre. Décoration un peu surannée comme tous les hôtels US.
Un peu bruyant à cause des autres clients qui prennent le frais sur la coursive, et des ces portes de communication entre chambres. Petit-déjeuner lamentable dans une salle exiguë au possible. Best Western pourrait mieux faire. Une nuit OK, plus cela demande des efforts...
par un voyageur
Not that Bad
Publié le 28 juill. 2024 sur HotelsEverything was OK but they could serve better breakfast
par un voyageur
Publié le 22 juill. 2024 sur Expedia
par un voyageur de Spartanburg
Publié le 15 juill. 2024 sur Expedia
Staff was excellent
par un voyageur
Awful
Publié le 13 juill. 2024 sur HotelsThe room was disgusting. The air conditioner did not work properly and the humidity in the room had to be at 100. The carpet was nasty.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par MaryKatherine , Gestion de l’hôtel
Thank you for your review about your recent stay at Best Western Murphy. On behalf of the entire team, I would like to apologize for not exceeding your expectations during your stay with us. We will use your comments to help us improve future guest stays. We hope you will come back and stay with us again, to give us another chance to offer you a better experience.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Property is a converted motel, and infrastructure and facilities are old and unpretentious. Linens and towels are old, though clean. Beds and matresses were good. Shower and bath were definitely showing their age, needing some caulk and paint. Some smell of disinfectant from the carpet. AC worked well!
We were OK with it and stayed 3 nights. A reasonable stay for a fair price.
par un voyageur
Not worth it.
Publié le 7 juill. 2024 sur HotelsThe hotel itself was fine. No frills. Simple lodging. The rooms were clean and we had everything we needed. Breakfast was free. It wasn't the best breakfast around, but it filled an empty spot. My experience was unpleasant there, but not because of the room. There was an issue with check in and i dont know if it was the hotels fault, hotels.com's fault or both. The hotel claimed they couldn't find my reservation in their system once we arrived for check in. We had to sit and wait in the lobby for close to an hour before it was resolved. The hotel didn't even try to fix it. They made me call hotels.com to fix the problem myself. Hotels.com said their only option was to refund me, which didnt fix our problem of needing somewhere to sleep. The hotel said their only option was to have me book and pay for the room directly with them. So i ended up being charged twice for the room. I'm still waiting on my refund from hotels.com. check in was extremely painful and time-consuming. The front desk clerk wasnt very kind and was not very helpful at all. They did apologize in the end, but it didn’t make much difference at that point. I likely would not book a room at this hotel again and i wouldn't suggest this hotel to anyone else either.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par MaryKatherine , Gestion de l’hôtel
Thank you for your review about your recent stay at Best Western of Murphy. On behalf of the entire team, I would like to apologize for the frustration during check in. The systems sometimes do not communicate and when the reservation is booked through an online booking agent, this can happen and be very stressful. We do recommend our guest book directly to the hotel so that if were any issues, we are able to fix them immediately during the check in. We do apologize for the issues you experienced at check in with our hotel. We hope you will book again, directly through the hotel, so we are able to provide you an easier check in process and be able to enjoy your stay with us.
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Pool was closed. Room was clean but needs updating. Carpet was old.
par un voyageur
Publié le 30 juin 2024 sur Hotels
