Note fondée sur 493 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Trop bruyant
Publié le 12 oct. 2023 sur HotelsChambre avec un grand lit, réfrigérateur et micro-ondes dans la chambre. Cafetière. Douchette dans la douche, lavabo et WC. Chambre excessivement mal isolée : on entend les voisins et la route. Le petit déjeuner est inexistant ! Quelques gâteaux (durs) et quelques céréales. Pas de lait ni de yaourt… bof ! Je ne comprends pas la bonne note attribuée à ce motel…
Commentaires de Gestion de l’hôtel
12 oct. 2023 par Murray Inn and Art Gallery, Gestion de l’hôtel
We appreciate your feedback. As this is an older property, insulation is not as good as it should be; however we will certainly look into what can be done to reduce noise. In terms of your comments about breakfast, we do provide coffee, tea, juices, hot chocolate, fruits, pastries, cereal, instant oats, milk and yogurts as advertised on our website. Thanks again for your time to provide valuable feedback.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
needs some updating
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Murray Inn and Art Gallery, Gestion de l’hôtel
Thank you for your feedback. We appreciate your suggestion and will look into making updates to improve the guest experience.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Condition of room wasn’t great. Room smelled musty and bathroom had mold on the ceiling. Air conditioner smelled like mold which I pointed out to them when I checked in but I was told to just let the air run for a bit and that it should go away…it helped a bit but it didn’t go away completely. I asked for some Lysol spray which they did provide. So I wouldn’t recommend if you have allergies like myself that it’s not a good place to stay. Went to breakfast and it was ok. Check out was 11am and before checkout time, someone knocked on the door and told us it was time to leave…although it wasn’t 11am. In all my years and stays at different hotels/motels that was a first for me. I wouldn’t stay there again.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Murray Inn and Art Gallery, Gestion de l’hôtel
Thank you for your feedback. We apologize for the condition of your room and the musty smell, especially given your allergies. We’ve addressed these concerns with our team. Regarding the early knock, our staff is instructed not to knock before 11:00 am, and we will ensure this protocol is followed. We appreciate your input and will work to improve.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
This place is just precious. It's like you've stepped back in time. Super clean. Super cute.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Murray Inn and Art Gallery, Gestion de l’hôtel
Thank you for your kind words! We're glad you enjoyed the nostalgic charm and cleanliness of our motel. We look forward to welcoming you back! Safe travels!
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Perfect place to stay. New mattress', clean and comfortable. Staff on sight 24 hours. Highly recommend 5 stars
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Murray Inn and Art Gallery, Gestion de l’hôtel
Thank you for the fantastic review and the 5 stars! We're thrilled you found our rooms, cleanliness, and staff to your liking. We truly appreciate your recommendation and hope to welcome you back soon!
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Murray Inn and Art Gallery, Gestion de l’hôtel
Thank you so much for the perfect rating! We're thrilled to know you had a great stay with us. We look forward to welcoming you back soon! Safe travels!
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Murray Inn and Art Gallery, Gestion de l’hôtel
Thank you for taking the time to rate your stay with us. We appreciate your feedback, as it helps us to continually improve our services. We hope to welcome you back in the future and provide an even better experience.
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Murray Inn and Art Gallery, Gestion de l’hôtel
Thank you for taking the time to rate your stay with us. We're sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we'd love the opportunity to learn more about what we can do to improve. Please feel free to reach out to us directly so that we can address any concerns you may have. We hope to have the chance to welcome you back and provide you with a better experience in the future.
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Murray Inn and Art Gallery, Gestion de l’hôtel
Thank you for your great review! We're delighted you enjoyed your stay with us. If there's anything we can do to make your next visit even better, we’d love to hear your suggestions. Looking forward to welcoming you back soon!
par un voyageur
Publié le 21 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Murray Inn and Art Gallery, Gestion de l’hôtel
Thank you for the 5 stars! We’re glad you had a great stay and look forward to welcoming you back.
