Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 oct. 2022 sur Hotels
Le personnel est très sympathique et serviable. Petit déjeuner bien. Piscine agréable Les chambres sont grandes mais il faudrait absolument changer cette vieille moquette usée , sale et tachée : ca gâche tout
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Comfort Inn & Suites, Gestion de l’hôtel
Thank you for your review! I’m sorry you had a less than stellar experience. We appreciate all feedback. If you’d like to discuss how we could’ve made your experience better, please call or email us. We look forward to hearing from you!
par un voyageur
Air Conditioner was LOUD
Publié le 30 sept. 2024 sur HotelsDidn't like that there was only 1 sink. The air conditioner was REALLY loud, waking us up everytime it went on and off. Room was clean, service only once a week. TV remote was not working very good at all. Beds were clean and comfortable
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Comfort Inn & Suites, Gestion de l’hôtel
Thank you for your feedback! We're glad to hear you found the room clean and the beds comfortable. We apologize for the issues you experienced with the air conditioner and the TV remote; we’ll look into those right away. Regarding the housekeeping service, we appreciate your understanding, but we’re always here to assist with any additional needs during your stay. Your comments are valuable in helping us improve, and we hope to provide a better experience next time!
par un voyageur de Long Beach
Publié le 30 sept. 2024 sur Expedia
Overall is better than top branded names hotels that I used to stay.
More amenities such as coffee machine and refrigerator.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Comfort Inn & Suites, Gestion de l’hôtel
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our amenities and found your stay better than at other branded hotels. We strive to provide a comfortable and convenient experience for our guests. We hope to see you again soon!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Property was ok. Older building.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Comfort Inn and Suites Murrieta, Gestion de l’hôtel
Dear Stephenie, Thank you for sharing your feedback with us. We appreciate your honesty about your experience. While we're glad you found the property satisfactory, we understand that the building's age may not have met your expectations.We’re continually working to enhance our facilities and provide a comfortable stay for our guests. Your input is invaluable as we strive to improve.If you have any specific suggestions or concerns, please feel free to share. We hope to have the opportunity to welcome you back in the future!Best regards,
par un voyageur
Nice place
Publié le 21 sept. 2024 sur HotelsNice place to stay for the night
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Comfort Inn and Suites Murrieta, Gestion de l’hôtel
Dear Danise, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. It's always our goal to provide a comfortable and welcoming atmosphere for our guests.We hope to see you again the next time you're in the area!Best,
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Very satisfied. Will stay here again on my next trip to Murrieta/ Temecula
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Comfort Inn & Suites, Gestion de l’hôtel
Thank you so much for your positive review! We're thrilled to hear you enjoyed your stay and that you'll be coming back on your next trip to Murrieta. We look forward to welcoming you again soon! If there's anything specific you’d like during your next visit, just let us know. Safe travels!
par un voyageur
Publié le 9 sept. 2024 sur Expedia
I would definitely stay here again. Very conveniently located by the freeway, and walking distance to shopping center and gas station and fast food places. My first time staying here. I appreciate the staff being so friendly and attentive
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Comfort Inn & Suites, Gestion de l’hôtel
Thank you for your kind words! We're delighted to hear you found our location convenient and enjoyed the nearby amenities. It's wonderful to know that our staff made a positive impression on your first stay. We look forward to welcoming you back and making your next visit just as pleasant. Safe travels until then!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Comfort Inn and Suites, Gestion de l’hôtel
Dear Nate,Thank you for taking the time to leave us a 4 out of 5 review! We’re thrilled to hear that you enjoyed your stay. Your feedback means a lot to us, and we’re always looking for ways to improve.If there’s anything specific we could have done to earn that last star, please let us know. We hope to welcome you back soon for an even better experience!Best regards,
par un voyageur
Publié le 6 sept. 2024 sur Expedia
This property was terrible. I stayed on the ground floorand the room smelled like cat urine. The spread/ comforter was made of some kind of paper material. I was exhausted and looking for a comfortable place to get some sleep and rest. I was so disgusted that I just walked out and stayed at another hotel
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Comfort Inn & Suites, Gestion de l’hôtel
Thank you for your feedback. We're sorry to hear about your experience and that you didn’t feel comfortable. It’s unfortunate that you chose not to mention these concerns during your stay, as we would have been more than happy to address them for you. We strive to provide a comfortable environment for all our guests and will be sure to review these points with our team and use your comments to improve. Thanks for the feedback, and we hope your next stay at another hotel was able to meet your expectations for both comfort and cleanliness and everything you were looking for.
