Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Disappointing
Publié le 8 janv. 2019 sur HotelsEven though the staff was friendly they were pretty inefficient and rather clueless when we asked for advice or service. The phones from the tents didn’t work so we had to walk to reception every time we needed something. The activities for kids were restricted. The biggest disappointment is the noise, one thinks this is a haven in the desert but lots of huge 4x4 come as early as sunrise for dune bashing, not to mention all the quads....
the website is and pictures tell a story of peace and nature with luxury for families but unfortunately that was not our experience.
Commentaires de Gestion de l’hôtel
16 janv. 2019 par Ram Tamang , Gestion de l’hôtel
Dear Ms. Caroline,
Greetings from Al Nahda Resort & Spa! Apology for inconvenience you faced during your stay, and thank you for taking your time to provide us your valuable feedback. Please note i have circulated your feedback with the management and they are looking into it for avoid any future inconvenience.
We hope to see you soon and thank you again for choosing us for your stay.
Thank you and regards,
Ram Tamang
par un voyageur
Resort luxueux "sans piscine".
Publié le 12 nov. 2016 sur HotelsNous étions les seuls clients dans cet immense Resort loin de tout. Grande chambre dans une fausse tente (les murs sont en briques recouverts de toiles pour donner l'illusion). Malgré cela un service attentif et personnalisé. Nous avons eu droit à un massage "arabic" d'une heure par personne compris dans le prix. Excellent diner et petit déjeuner par un chef qui s'y connaît. Boissons soft drink abondantes dans le frigo de la chambre et gratuites à volonté. Nous avons également eu droit à la fin du diner à une lanterne à voeux (qui s'envole). Mais Golf "ridicule" qui ne mérite pas ce nom (voir photos). Surtout : il manque une piscine dans cet immense Resort ce qui ferait passer le temps. On peut penser que le peu de clients s'explique par cette absence de piscine dans un Resort de ce prix.
par un voyageur de Südeutschland
Publié le 1 janv. 2019 sur Expedia
Super Empfang, hervorragender Service, Transfer perfekt organisiert
Commentaires de Gestion de l’hôtel
16 janv. 2019 par Ram Tamang , Gestion de l’hôtel
Dear Sir/Ma'am,
Greetings from Dunes by Al Nahda. Thank you for the appreciation for the Resort facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Dunes by Al Nahda, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. It was great pleasure for us to have you staying with your family and we look forward to welcoming you back soon.
Warm Regards
Ram Tamang
Director Of Rooms
par un voyageur de Singapore
A royal treat in the desert
Publié le 9 déc. 2018 sur HotelsA pleasurable desert experience, with Mr Ram and his team working hard to ensure the environment remains tranquil and blissful for guests. Kudos too to the Chef for dishing out top quality meals throughout our stay. There’s even a professional harpist on site to entertain diners after dark! Her mesmerising harp music certainly added to the magic of the desert night for us.
Commentaires de Gestion de l’hôtel
20 déc. 2018 par Ram T, Gestion de l’hôtel
Dear Mrs. Sharon and Family,
Greetings from Dunes by Al Nahda.
Thank you for the appreciation for the Resort facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team.
At Dunes by Al Nahda, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward.
It was great pleasure for us to have you staying with your family and we look forward to welcoming you back soon.
Warm Regards
Ram Tamang
Director Of Rooms
Recommandé
pour Tout le mondepar un voyageur de manchestet uk
Luxury desert resort
Publié le 15 oct. 2018 sur ExpediaExcellent accommodation and food, very scenic location overlooking the desert and gigantic dunes. Very, very restful break.
Only surprise was the 2 Kms of rough terrain between the motorway exit and the resort, a SUV Is highly recommended. Watching the 4WDs dune bashing was also interesting but apparently at weekends +200 vehicles can be there so sleeping could be difficult. If you want peace and quiet then best to avoid weekends
Commentaires de Gestion de l’hôtel
22 oct. 2018 par Suresh Kumar, Gestion de l’hôtel
Dear Guest,
Greetings from Dunes by Al Nahda.
Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team.
At Dunes by Al Nahda, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward.
We look forward to welcoming you back soon.
Warm Regards
Suresh Kumar
Director of Rooms
par un voyageur de Al-Khobar
Overall nice place, but not without flaws
Publié le 21 mars 2018 sur Expedia
Pour : Staff dedication, location, furnishing of the guest room (tent)
Contre : Some servers need to learn at least some essential English. Food should be prepared fresh and not microwaved.
Emplacement : Driving up and down dunes, camel riding, golf, chess, pool, cooking classes
The hotel basically has comfortably equipped guestrooms in tents and an open restaurant are, all nicely nestled in some high sandy dunes. So it is a very nice setup, totally suitable for e.g. a romantic candlelight dinner under the stars. In fact, the hotel even provides lanterns free of charge, that you can write your wishes upon and let it go up in the sky.
Check in was fast and efficient, car taken care of by valet service. Tents are nicely furnished, of course fully air-conditioned, and provide a minibar, content of which can be consumed free of charge.
Staff is caring and friendly, in a professional way, never pushy, always attentive.
However, what could be a perfect place to stay, was to some extend spoiled, though admittedly our biggest displease may have been out of the control of the hotel.
The dunes surrounding the hotel attract drivers who take pleasure to run them up and down, with all kinds of vehicles. What may be fun to look at during daytime, is driving you crazy during night time. Some of the vehicles are extremely noisy and the tents to not provide noise protection. So if you try to sleep, it is a little bit like staying in a tent in a rainforest whilst it is cut down with chainsaws all around you, to give you the picture. We would have hoped that at least between 10 pm and 6 am, there is some peace and quiet, but no, the noise went on and on and on...
Other than that, you could feel that some fresh made restaurant food is combined with microwaved stuff...
par un voyageur
if you would like to have quiet...
Publié le 31 déc. 2017 sur Expedia
Pour : good and friendly staff
Contre : quite difficult, but control noise nearby dunes... so noisy... we expected to stay in quiet circumstance
Emplacement : hotel located in top on dune, so access is not easy after sunset, better reach the hotel before sunset
Hotel facility is fine, and staff is supportive. However, nearby the hotel, there is another dune, so tourist have sand cruise and camp whole day (even very late night), which does not makes quiet desert circumstance... I recommed to reach the hotel before sunset, otherwise you may lose the way to reach the hotel.
par Ali
Holiday
Publié le 5 déc. 2017 sur HotelsStayed for two nights. It was a little noisy, but it was ok. There were a lot of activities. But we wanted to just relax. Didn’t try the spa though.
Commentaires de Gestion de l’hôtel
27 déc. 2017
Dear Mr. Ali,
Greetings from Al Nahda Resort & Spa!
Apology for inconvenience you faced during your stay, and thank you for taking your time to provide us your valuable feedback. Please note i have circulated your feedback with the management and they are looking into it for avoid any future inconvenience.
I hope to see you soon and thank you again for choosing us for your stay.
Thank you and regards,
Sharmila Dhar
par David
Publié le 19 mars 2017 sur Hotels
par un voyageur
Hotel itself was excellent
Publié le 25 nov. 2016 sur HotelsHotel amenities and facilities were excellent - I couldn't fault the room we had - staff excellent - my only slight gripe was that the hotel wasn't really as advertised. The sand in and around the resort has a fair amount of litter and there is a highway being built nearby which reduces the serenity.
Not really the fault of the hotel but something worth knowing is that this is seen as a bit of a family retreat for Omani people - so expect a lot of kids running around all the time (not necessarily a bad thing).
