Note fondée sur 239 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 août 2024 sur Expedia
Front desk is always very friendly
Commentaires de Gestion de l’hôtel
11 août 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Thank you Kayl, for taking the time to write a review of your stay at the Red Roof Inn Muscle Shoals. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware. Another thing we acknowledged was that you took liking to our receptionist.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 8 août 2024 sur Expedia
Very scary. The chain lock was ripped off the door so i was worried someone would bust into my room with my 5 yr old with me having no protection. No signs to where the ice machine was, so i had taken multiple trips up and down the stairs..went to use it the next morning and it was broken down. Alot of smokers definitely ruined it for me. Will make sure not to stop here again
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Mallory,I'm sorry to hear about your experiences during your stay. Your feedback is important, and we will address these concerns with our team to improve our services. If you have any further details to share, please contact our management directly. Thank you for bringing these issues to our attention.
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Julian, We're sorry to hear that your experience fell short of expectations. Please contact us to discuss any concerns you may have had during your stay so we can address them accordingly.
par un voyageur de Belleview
Publié le 2 août 2024 sur Expedia
Liked NOTHING. Dislikes, staff very unfriendly, room was disgusting, people just standing out by cars.
Commentaires de Gestion de l’hôtel
2 août 2024 par Nick , Gestion de l’hôtel
I don’t know Wht happen we are new owners we trying over best I just had done painting and still in process sorry to hear bad abt your stay I will inform my team too thanks
par un voyageur
Publié le 30 juill. 2024 sur Expedia
No breakfast-pool out of service-washer out of service-staff not friendly
Commentaires de Gestion de l’hôtel
1 août 2024 par Manager, Gestion de l’hôtel
Hello Lebroncolon, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address these issues internally. Please reach out to management directly for further assistance.
par un voyageur
Publié le 19 juin 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
20 juin 2024 par Manager, Gestion de l’hôtel
Hello LaDonna, We appreciate your feedback and will share your comments with our team for future improvement. If you would like to discuss your experience further, please don't hesitate to contact our management team directly. Thank you for staying with us.
par un voyageur
Publié le 7 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 juin 2024 par Manager, Gestion de l’hôtel
Hello Eric,We appreciate you choosing our hotel for your stay. If you have any additional comments or feedback, please feel free to reach out to us directly. We hope to welcome you back in the future for an even better experience.
par un voyageur
Publié le 31 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juin 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Katrina,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN MUSCLE SHOALS and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 27 mai 2024 sur Expedia
Was nice for the night just going through town. Very clean for what it is, was pleasantly surprised! Would recommend for travelers needing a place to stay for the night.
Commentaires de Gestion de l’hôtel
29 mai 2024 par Manager, Gestion de l’hôtel
Hello Gracie,We are delighted to hear that you had a pleasant stay at our hotel and found the cleanliness to your liking. Thank you for recommending us to fellow travelers needing a place to stay. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.
par un voyageur
Publié le 25 mai 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
25 mai 2024 par Manager, Gestion de l’hôtel
Hello LaDonna,We are sorry to hear about your experience and appreciate your feedback. Please feel free to reach out to our management team for further assistance with any concerns you may have. Your satisfaction is important to us, and we value the opportunity to address any issues you encountered during your stay.
