Note fondée sur 231 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Tahlequah
Publié le 4 août 2024 sur Expedia
Bedbugs.
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Stephen, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Manager, Gestion de l’hôtel
Hello David,We are thrilled to hear you had a fantastic experience during your stay with us! We look forward to welcoming you back soon for another exceptional stay.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Manager, Gestion de l’hôtel
Hello Malik,We are joyful to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another fantastic experience.
par un voyageur
Publié le 5 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Manager, Gestion de l’hôtel
Hello Frank,We are thrilled to hear you had a perfect stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back soon for another exceptional experience.
par un voyageur
Publié le 24 juin 2024 sur Expedia
The room felt extremely humid, otherwise it would have been a great stay.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Manager, Gestion de l’hôtel
Hello Jayleen, We're sorry to hear about the humidity in your room but are glad to know you found other aspects enjoyable. Your feedback is valuable for us to improve our services. Please feel free to reach out to our management team to discuss your experience further.
par un voyageur
Publié le 3 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 juin 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 27 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 mai 2024 par Manager, Gestion de l’hôtel
Hello María del carmen,We are thrilled to hear you had a fantastic stay with us! We hope to welcome you back soon for another wonderful experience.
par un voyageur
Publié le 16 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 mai 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 3 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 mai 2024 par Manager, Gestion de l’hôtel
Hello Bryan,We are thrilled to hear that you had a wonderful stay with us! If you have any more thoughts to share, please don't hesitate to reach out to us. We hope to welcome you back soon!
par un voyageur
Air conditioner
Publié le 23 avr. 2024 sur HotelsOur air conditioner would not maintain a cool, 67° in our room. There were three of us and the room was too warm to really sleep comfortably. The lady from the front desk came up while we were gone and messed with it but it just never did work right.
Commentaires de Gestion de l’hôtel
25 avr. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We apologize that the air conditioning in your room did not meet your expectations during your stay. We appreciate your feedback and will address this matter accordingly with our team. If you have any further concerns, please don't hesitate to reach out to our management team for further assistance.
