Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Would have recommended if not for the safety concerns
Publié le 6 août 2024 sur HomeAwayThe location and amenities of this rental are great. However, there were a number of safety concerns that prevent me from recommending the rental at this time.
Those safety concerns include:
- The railing of the outside porch needs to be replaced or reinforced, it is shaky and you should not put any weight on the railing.
- The deck also needs to be reinforced; when you look at the bottom of the deck there are beams that are out of place, one beam no longer connected and is dangling etc. It seems like a matter of time before a major accident will occur.
- The path down to the dock is dangerous, especially for seniors or individuals with knee issues. There are rocks that are unstable, no railings and part of the stairs leading down are not reinforced or attached to anything.
I think this is a good example of why there should be a requirement for short-term rental owners to be licensed. I do not believe this property meets Ontario Building Code standards.
Commentaires de Gestion de l’hôtel
21 août 2024 par VrboOwner, Gestion de l’hôtel
Hi Shelby, thanks for your comments. It was due to your feedback that we completely revamped the backyard stairs and railing the next week!
We built a deck going from the stairs to the hot tub and new stairs going down the path so it’s smooth and easy for everyone.
The railings were replaced and bolted into new wood so they’re super sturdy. We appreciate your feedback and hope you give us another shot as we’re always improving!
par un voyageur
Good relaxing weekend
Publié le 7 juill. 2024 sur HomeAwayProperty was nice and cottage was nice. The walkway from the cottage to the hot tub/dock could be improved as it was very rocky, sloped and not very wide due to weeds growing. Could have easily slipped and fell there. The dock was very nice although the ladder to get in/out of the water was unusable as 3 out of 4 bolts had rotted out of the wood. We had to get in and out of the water climbing on the rocks which were a bit slick so that wasn’t ideal. Overall the property was nice and the location was great. Very quiet lake with the smoothest water which made our canoeing and paddle boarding great!
par un voyageur de Hamilton Ontario, Canada
Family Christmas get away
Publié le 1 janv. 2024 sur HomeAwayOverall terrific cottage. Wish we had snow. Will need to come back in the summer.
Commentaires de Gestion de l’hôtel
15 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you Stacey! Was wonderful to have you and we can't wait for you to come back in the summer!
par un voyageur
Some issues but pretty location
Publié le 20 nov. 2023 sur HomeAwayWe stayed at this property in September. We arrived to a broken key pad and had to contact the owner to find the manual key. Walked in to the cottage a complete disaster! It had not been turned over, sheets messed on beds, towels everywhere, even a rogue Tylenol just lying on the dirty floor. We contacted owner who did not know this was the case, he would get in touch with the cleaners and get back to us. I’m the meantime we found a broom and swept the floors and unpacked into the fridge. The cleaners had not come, there was a “miscommunication”. That’s fine, but we have 9 adults and a baby going to be there for 3 days and all travelling from over 2 hrs away. We were told that an emergency cleaning crew was going to come and we could either stay or leave. We chose to strip the beds, wash the towels, and tidy up. When the cleaners came they cleaned the bathrooms.
After this we all went to relax in the hot tub. It was 11pm, and we were approached by a screaming neighbour who had called the police and bylaw on us for “being idiots” when we are sitting there quietly talking over the jets in the tub.
Over the course of the weekend we found so many dangerous things at this place it was comical. The deck is in MAJOR need of repair, the glass railings are loose and we were nervous to even touch them. The boards on the stairs are sagging, and in need of immediate repair. Overall the issues were rectified but still not a place I would ever recommend. It’s lipstick on a pig
par un voyageur
Think twice before you rent this lake house!
Publié le 9 oct. 2023 sur HomeAwayWe had a very BAD experience with what we think as a price hike SCAM by the owner and lack of protection from VRBO. We booked and paid full in April for 3 nights stay in October (6-9). On Oct. 6, we got email with VRBO logo/letterhead, asking for a 'damage deposit' to be paid in order to get access to the cottage. I approved the payment knowing it's through VRBO who guarantees 'book with confidence'.
Oct. 10: according to cleaner, septic was leaking back because pump got jammed with foreign object. They will call plumber.(how did they know foreign object when plumber was not called yet?)
Oct. 12: owner said: INCREDIBLE AMOUNT of tampons, baby wipes, sanitary napkins were flushed down the toilet.
Facts/ arguments, we escalated to VRBO:
- We are group of 5 couples (5 women + 5 men) + 1 adult daughter who didn't have the period during our stay. What they didn't know, the ladies in our group are all in the phase where tampons, sanitary napkins are not needed anymore. So where did those come from? It must have been there before our stay, and that proved that the septic tank condition was not ready to handle biowaste of 11 people over 4 days/3 nights at the cottage
- There was a charge for damage already of $400 to my credit card on OCt. 6, while the plumber verdict/ accusation of clogged toilets were made on Oct. 12. That's on top of $800 damage deposit I paid on Oct. 6.
- I escalated to VRBO, after 12 days, they are still investigating.
This should serve as warning to other
par un voyageur
Worst Rental Experience Of My Life
Publié le 7 janv. 2023 sur HomeAwayFirst off, I have to say I have never been so frustrated and disappointed with a rental experience in all my life. We booked a rental at the hatch to spend our family Christmas with my terminally ill father. The host knew we had a 5+ hour drive to get to the rental location. We loaded up our family, kids and all, and drove all the way to Huntsville with our luggage, food, Christmas presents In tow the night before we were to check in so that we would avoid a winter storm. The MORNING OF our rental check in the host msgs me to inform us that the cottage is “uninhabitable” and sends us photos of failed renovations and multiple messes on the property. We ended up being stuck 5+ hours away from home with no where to stay or go.
Our family Christmas was destroyed. What was suppose to be a very special family time with my sick father ended up being a Christmas nightmare. The host had ZERO compassion for the situation he put us in. He was not honest about the renovations or mess of the cottage prior to our departure. We booked this cottage in September to stay from Dec 23-27. The host had ample amount of time to ensure the property was ready, and chose not to do renovations until the night before we were to arrive. Our family Christmas was shattered, we had ten people, including young children, crammed into a tiny hotel room for Christmas because of this. Stress, tears, and extreme disappointment can’t even begin to describe how we all felt. I will never book another rental again.
Commentaires de Gestion de l’hôtel
23 janv. 2023 par VrboOwner, Gestion de l’hôtel
We are so sorry for the situation your family was put through due to the worst ice storm the area has seen in a decade. I’m glad you were able to find another rental nearby and that your Christmas was saved!
par un voyageur
October visit and NO HEAT!
Publié le 17 nov. 2022 sur HomeAwayWe arrived to a cottage - not exactly an executive cottage - but nicely laid out. The furnace was not working. The owner said there is a broken part and it was supposed to be fixed. He had space heaters for us to use but they are not safe for 24 hour use. He promised us a discount which never appeared. Unfortunately I cannot recommend renting this property as I do not trust the owner has any integrity.
par un voyageur
Family gathering
Publié le 30 sept. 2022 sur HomeAwayGreat place with beautiful vistas. Very accommodating host. Well equipped; would come again.
par un voyageur de Toronto Canada
Great family weekend
Publié le 17 août 2022 sur HomeAwayEnjoyed a family reunion here. The place and setting are beautiful and Lior was a great host and very responsive.
par un voyageur
Magical
Publié le 12 août 2022 sur HomeAwayWhat an amazing stay. Everything about the cottage has been careful planned and organized. A beautiful location and kid friendly. Breakfast, lunch and dinner out on the huge patio with stunning views. Kayaking and swimming in the lake all day with a fire pit at night!!! Heaven.
