Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice
Publié le 19 févr. 2024 sur HotelsLove this hotel, its my go to in mwanza. This time had a few issues with electronics in the room and it did seem a bit worn but overall will still go back.
par un voyageur
Publié le 5 févr. 2024 sur Expedia
Great place, Great staff, very friendly staff!
par un voyageur
Publié le 8 avr. 2023 sur Hotels
par un voyageur
Nice and comfortable
Publié le 28 févr. 2023 sur HotelsGreat location and a very nice hotel, a little expensive but the room was nice and the bed was soft and comfortable.
Restaurant had a great menu with good food though the breakfast was mostly local and not what we're use to from North America. But you can always have an omelet and bacon.
A little disappointed there was no fridge in the room, would have been nice to have some cool water and the tv signal was spotty and a bad picture but you could still watch a movie.
I will stay again but only for short stays because of the cost.
par un voyageur
Publié le 8 févr. 2022 sur Expedia
par un voyageur
Publié le 15 déc. 2019 sur Expedia
Location is very nice in middle down. Staff were supportive. If given a lower floor room a lot of traffic noise specially in the morning. Overall hotel is very good
Commentaires de Gestion de l’hôtel
16 déc. 2019 par Japhet Kithinji - GM, Gestion de l’hôtel
Many thanks for taking time to rate our hotel regarding your recent stay, we are delighted overall experience was pleasant, we have also noted the issue of noise from some of our rooms, we are due to start our renovation next month which will include replacing our windows with double glazing, going by the sample room we have that will reduce noise, i have shared your comment with the team and they are all very happy that you enjoyed your stay, lets take this opportunity to wish you happy Holidays
par un voyageur
constructive feedback
Publié le 13 août 2019 sur HotelsMy experience was not so good, services are a bit poor, no towels, bedsheets are very old and neighborhood very noisy.
Some staff are friendly, some not at all.
Commentaires de Gestion de l’hôtel
1 sept. 2019 par Japhet , Gestion de l’hôtel
Dear Guest
Many thanks for your feedback, we are delighted that you took time to share you experience, your observations are timely as they coincide with the current re-modelling program, already the hotel this week will receive new set of linen in all our rooms, shortly we will also put double glazing to keep out noise, we will share with our in-house trainer the staff attitude for immediate action, once again thank you so much
Regards
General Manager
par un voyageur
Publié le 14 mai 2019 sur Hotels
par un voyageur de Pune
Publié le 10 avr. 2019 sur Expedia
Poor workmanship by staff.
Water problem in washroom
Poor internet in the room
par un voyageur
Publié le 5 sept. 2018 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2018 par Kalyan Ram, Gestion de l’hôtel
Dear Sir,
It was a pleasure having you stay with us at Gold Crest Hotel, Mwanza. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times.
Kind Regards
Kalyan Ram
