Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
I’ve had better rooms at the red roof Inn!!
Publié le 4 janv. 2025 sur HomeAwayThe tub was busted in the bathroom. There was no hot water. The exhaust fan in the bathroom was broken The hallway was incredibly loud. The side door that was supposed to be locked wasn’t. And your security guard and their walkie-talkies made me feel like I was in prison. There’s no need for them to have their walkie-talkies turned all the way up the place was miserable,I can’t believe you get away with this.
Commentaires de Gestion de l’hôtel
21 janv. 2025 par VrboOwner, Gestion de l’hôtel
John, we are disheartened to read that you experienced issues that kept you from enjoying your stay. We apologize for the crack in the bathtub and for any areas you found needing some TLC. Our local manager noted that the exhaust fan was inspected and is running now but we're sorry for any issues you had with it during your visit. The side door auto-locks and requires a code for entry and the security team is on foot patrolling the buildings. We are sorry that their radios were too loud and the manager will address this with them. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.
par un voyageur
Publié le 1 déc. 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
15 déc. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback with us. Our goal is to continuously improve and provide the best possible experience for all of our guests, and your input is invaluable in helping us achieve that goal. If you would be open to discussing your feedback further, please feel free to reach out to us directly. Thanks again, we hope to have the opportunity to welcome you back and exceed your expectations in the future.
par un voyageur
Great location
Publié le 30 sept. 2024 sur HomeAwayThe location was perfect. It was directly beside the public beach access and parking.
par un voyageur
Rest well
Publié le 28 sept. 2024 sur HomeAwayWe loved access to the beach and the amenities. The main complaint was room proximity to a hallway with an outside door next to our room being accessed all times of the night causing the door to slam shut each time.
There was a noisy vending machine just across the hall that was also accessed all times of the night. Obviously sleep was interrupted. There was no way to know this
before booking that particular unit.
Otherwise the room was ok.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par VrboOwner, Gestion de l’hôtel
Jerry, thank you for your review. We are glad to hear that you enjoyed your stay at our home. Please know that our guest services team is working on the issues reported and will have them fixed as soon as possible. We hope to have the opportunity to better impress you in the future!
par un voyageur
Publié le 5 juill. 2024 sur Expedia
The property stated no smoking people smoking left and right this needs to be reinforce.
On our checkin day we had two people that helped us they were Jamaicans didn't get the names but they were very helpful.
Overall its Decent for what we wanted to do.
