Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Johnson City, TN
Last vacation of Summer
Publié le 7 sept. 2024 sur HomeAwayI love Ocean Park Resort. I HATE when people don’t cleanup after their pets. The majority of people do an excellent job but, there are a few that I’m afraid are going to ruin it for everyone. Before this occurs I hope the resort implements a HUGE fine for individuals being irresponsible et owners.
The resort is great and I love that it allows my fur babies to come on vacation with me. I have two Australian Shepherds and I love that they can travel with me. This room was perfect for me, my husband, my mom, and my grandbaby. It was clean and the resort was well maintained. I will definitely book at this resort again.
My only issue is when I booked I was not made aware of a daily $25 per day per pet fee. The Ocean Park paperwork said $20 but, the front desk attendant said it was $25 and automatically generated the charge. This was not detailed in my booking reservation. Everything else was great!!
par un voyageur de Jenison USA
Good location-a few not great things
Publié le 4 avr. 2024 sur HomeAwayThe location on the beach is great. The room was clean but in an older building.
Dog friendly means that the management will not ask anyone to have their dogs be quiet, even in early morning or late night.
The management also does not regulate smoking cigarettes or marijuana as we could smell this often.
They also do not regulate noise and often there was noise until midnight of people talking loudly.
The beds are also old and creak a lot.
Pillows were nice.
So, if you can go along with those things, the place is great!
Commentaires de Gestion de l’hôtel
25 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback, we're pleased you enjoyed our home's cleanliness and its location served you well. That said, we are disheartened to read that you experienced issues that kept you from fully enjoying your stay. All of our properties are smoke-free and we are sorry your experience did not reflect this. Additionally, we regret that the bed was not to your liking and our local team noted that the mattress will be replaced. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.
par un voyageur
Great location
Publié le 28 nov. 2023 sur HomeAwayProperty was very nice but the stove could use a good cleaning on the outside very dusty
Commentaires de Gestion de l’hôtel
29 nov. 2023 par VrboOwner, Gestion de l’hôtel
Hi, Bobbie, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback.
We are disappointed to hear that we dropped the ball this time, as this is not the high standard of guest satisfaction and cleanliness that we hold ourselves to. We have provided your valuable feedback to our local manager to address with our housekeeping team.
We hope to have the opportunity to better impress you in the future!
par un voyageur
my beach stay
Publié le 20 sept. 2023 sur HomeAwayexactly what I needed
rest
relaxation
sleep
all I wanted was to see and hear the ocean
the view was awesome from my room
will return
thanks
par un voyageur
Review
Publié le 14 août 2023 sur HomeAwayOur stay was great! Property was clean. The location of the front desk was not the best due to being right in front of the only two elevators so it was crowded at check in. The property could use a little TLC, a coat of paint, etc. The refrigerator was too close to the door and the cabinet drawer, and was inconvenient. However, the price was very affordable and location was great! It was clean and I would stay again!! The property itself was beautiful and all of the pools were very nice!
Commentaires de Gestion de l’hôtel
30 août 2023 par VrboOwner, Gestion de l’hôtel
Anita, we are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager for review, and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur
Awesome place and very clean
Publié le 5 juill. 2023 sur HomeAwayHad a great experience here! Very clean, friendly staff! Will be back!
par un voyageur
Short college visit
Publié le 18 juin 2023 sur HomeAwayEverything fine with the room. A little snug between door and fridge on entrance.
Issue was with balcony smokers and marijuana smokers. Stayed off balcony most of time for that reason.
Commentaires de Gestion de l’hôtel
29 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Great place
Publié le 15 mai 2023 sur HomeAwayIt was great
par un voyageur
It was good
Publié le 9 avr. 2023 sur HomeAwayI went with my family and it went well, and it had everything that we needed.
par un voyageur
Nice inexpensive stay !
Publié le 31 déc. 2022 sur HomeAwayIt was so nice staying by the ocean . Room was smaller than it looked in the picture but very nice ! Full kitchen and bathroom . It came with all the dishes and cooking items needed! Stay was nice and helpful !
