The hotel was undergoing remodeling, and it took me an hour to locate someone at the front desk, which was incredibly frustrating.
Moreover, the sanitation was abysmal. Bed bugs were present in both hotels, causing us to be bitten and resulting in itchiness all night, severely affecting our health. Additionally, we encountered roaches that infested our belongings at night, raising serious concerns about potentially bringing these pests home. This situation has caused a host of additional issues, not just inconvenience during our stay but worries about long-term consequences.
Due to our travel plans, we checked in late at night because we were traveling between cities. After a long day, we weren’t able to rest, which added to our discomfort and frustration.
The conditions were far below acceptable standards, and I hope you address these significant issues promptly.