Note fondée sur 927 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Chris de Québec
Service impeccable
Publié le 30 juill. 2013 sur HotelsParfait cependant manque aération dans les chambres pour compenser l'absence d'ouverture de fenêtre.
Commentaires de Gestion de l’hôtel
5 oct. 2013 par Michael, Gestion de l’hôtel
Dear Chris: Thank you so much for staying with us, and thank you for taking the time to post a review of our hotel on Expedia. We appreciate your comments regarding the level of service you received during your visit, and regret any issues you expierenced with the ventilation in your guest room.
We hope that you will stay with us again should you return to the Myrtle Beach area. Thanks again!
Sincerely,
Michael
par un voyageur
Misleading Reviews
Publié le 25 août 2024 sur HotelsStaff is friendly, lobby is welcoming, breakfast is good, but if the previous reviews were just based on that then they are misleading. The room was unkept, there was mold, rust, holes in the bathroom wall, the sink in the bathroom disnt drain properly, the AC Unit controls did not work, the door outside of the fridge was broken, and it smelt musty in the room. The cholorine in the indoor pool was so bad that just from sitting (not getting in the pool) your eyes burned. This hotel is on the boardwalk which is a plus if you want to do things but the quality of the rooms are not it.
Commentaires de Gestion de l’hôtel
26 août 2024 par Kevin - GM, Gestion de l’hôtel
Dear Sarah,I want to extend my sincerest apologies for not meeting your expectations during your stay. I am truly sorry for any unfavorable conditions you found in your room. Your feedback is incredibly important to us, and I would greatly appreciate the opportunity to speak with you directly to discuss your concerns further. Our team is dedicated to providing friendly service and maintaining clean, comfortable rooms with exceptional amenities. I understand your frustration and am committed to addressing your concerns to improve your experience with us. Please know that we will thoroughly review your feedback to identify areas for improvement. Thank you for bringing this to my attention. I look forward to hearing from you soon. Respectfully, Kevin Plucker - General Manager
par un voyageur
Publié le 25 août 2024 sur Expedia
Front desk staff was wonderful. They were so nice. Cleaning was sub par up until the last day. Room was not cleaned thoroughly. Requests were not answered quickly or accurately.
Commentaires de Gestion de l’hôtel
26 août 2024 par Kevin - GM, Gestion de l’hôtel
Hello Clyde,We want to first thank you for choosing to stay at The Hampton Inn Myrtle Beach - Broadway at the Beach and for taking the time to share your review. Our goal is to make our guests' comfort and satisfaction our top priority, and your feedback is important to us. We apologize for any delays in not meeting your needs. I would be happy to have a direct conversation with you at your convenience to discuss your thoughts and suggestions regarding your stay. Your insights help us continually improve our services and enhance the overall guest experience.We genuinely appreciate you as our guest and I look forward to the opportunity to speak with you soon.Sincerely,Kevin Plucker - General Manager
par un voyageur
Publié le 25 août 2024 sur Hotels
The AC did not work in our room and it was 74°f in the room when it was 85° outside. Hotel is not in the best condition. Staff was super friendly and very helpful.
Commentaires de Gestion de l’hôtel
26 août 2024 par Kevin - GM, Gestion de l’hôtel
We apologize for any unfavorable conditions with the air conditioner and I appreciate you bringing this to my attention. Our team works hard to provide clean, comfortable rooms and prompt, friendly service. Thank you for taking the time to leave a review and please feel welcome to contact me directly with any additional feedback or suggestions. Kind regards,Kevin Plucker - General Manager
par un voyageur
Publié le 24 août 2024 sur Hotels
We loved this location! It was super convenient to broadway at the beach. Very clean: room was spacious with a greta view. Breakfast was good too!!
Commentaires de Gestion de l’hôtel
25 août 2024 par Kevin - GM, Gestion de l’hôtel
Dear Lana,I am sincerely grateful for your fantastic rating and wonderful recommendation for The Hampton Inn Myrtle Beach - Broadway at the Beach. It truly means a lot to our team to be recognized for providing outstanding service, plentiful amenities, and pleasant accommodations to all our guests. Your feedback is invaluable to us, and we're thrilled to know that your experience with us was a positive one.Please keep in mind that we're here for you anytime, if you have any additional feedback or suggestions for your next visit. Your satisfaction is our priority, and we're committed to making each stay memorable for our guests.Thank you once again for your kind words and for choosing to stay with us. We look forward to welcoming you back soon.Sincerest regards,Kevin Plucker -General Manager
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2024 par Kevin - GM, Gestion de l’hôtel
Hello Randel,Thank you so much for the high rating! We're delighted to hear that you had a good experience during your stay at The Hampton Inn Myrtle Beach - Broadway at the Beach. Our team is committed to offering pristine, cozy accommodations complemented by superb amenities, all conveniently situated in a prime location. Should you have any further feedback to share, please feel free to reach out at any time. Thanks again for being our guest. Sincerely,Kevin Plucker - General Manager
par un voyageur
Publié le 15 août 2024 sur Hotels
Excellent hotel , always a great room and location
Commentaires de Gestion de l’hôtel
15 août 2024 par Kevin - GM, Gestion de l’hôtel
Thank you for your positive feedback and recommendation, David. We are happy you enjoyed our clean accommodations, ideal Myrtle Beach location, and fantastic amenities and service. Please feel free to let me know if you have any additional thoughts you would like to share about your recent stay at The Hampton Inn Myrtle Beach – Broadway at the Beach. Our best wishes to you,Kevin Plucker - General Manager
par un voyageur
Publié le 7 août 2024 sur Expedia
Everything was perfect. Would definitely stay again.
Commentaires de Gestion de l’hôtel
7 août 2024 par Kevin GM, Gestion de l’hôtel
Hello Halen,We're happy to hear that you had a wonderful experience during your stay at The Hampton Inn Myrtle Beach - Broadway at the Beach. Our team is committed to offering pristine, cozy accommodations complemented by superb amenities, in a prime location. We appreciate your recognition. If you have any more feedback to share, please feel free to reach out anytime. Thank you again for selecting our hotel, and we eagerly anticipate welcoming you back in the future. Sincerely, Kevin Plucker - General Manager
par un voyageur
Of all the places I’ve ever stayed this is tops
Publié le 4 août 2024 sur HotelsThey really outdo themselves as far as staying on top of the grounds making sure everybody is happy. They can’t do enough for you and when you walking, you feel how clean it is you don’t get that by the shore dirty feeling you get in most places it really is five stars, and I am a pain in you know and I am extremely picky and I travel constantly and I stay all over the United States and this by far is my favorite
Commentaires de Gestion de l’hôtel
5 août 2024 par Kevin - GM, Gestion de l’hôtel
Hello Erin,Thanks so much for this wonderful rating and fantastic recommendation for our hotel! We are happy you enjoyed your stay at The Hampton Inn, located in Myrtle Beach - Broadway at the Beach. Please do not hesitate to let us know if you need anything in the future or would like to send me any additional feedback about your visit. Thanks again for being our valued guest and for your compliments! Kind regards, - Kevin Plucker - General Manager
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par Kevin - GM, Gestion de l’hôtel
Dear Alysa,Thank you for this wonderful five-star rating for your recent visit to Myrtle Beach at The Hampton Inn. It is great to see you could enjoy our ideal Broadway at the Beach location. Please feel welcome to contact me directly with any additional feedback at any time. Thank you again for being our guest and we hope you will choose our hotel again soon. Best regards,- Kevin Plucker - General Manager
