Note fondée sur 896 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2024 par GM, Gestion de l’hôtel
Dear Alexandre, We're disappointed your time with us was anything less than perfect. We hope to share a more positive experience with you soon. Thank you for staying with us. Sincerely, Jose Machuca, GM
par un voyageur
Publié le 6 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mai 2024 par Shaunase, Gestion de l’hôtel
Thank you for taking the time to rate your stay! We are happy to hear you enjoyed your time with us! Please visit us again soon!
par un voyageur
Publié le 28 déc. 2024
Commentaires de Gestion de l’hôtel
31 déc. 2024 par GM, Gestion de l’hôtel
Dear Lenox, We appreciate your high recommendation and welcome you to settle in again anytime. Best, Jose Machuca, GM
par un voyageur
Publié le 9 déc. 2024
Everything was very nice the only thing that could be better is the valet parking. It just got very crowded during certain times in the day. The valet staff were really great though.
Commentaires de Gestion de l’hôtel
9 déc. 2024 par GM, Gestion de l’hôtel
Dear Taylor, Thank you for taking the time to leave us this review. We are delighted to hear that you had a great stay with us. However, I apologize for the issues you experienced with our valet service; we have noted your feedback. Thank you for choosing to stay with us, and we hope to welcome you back again in the future for a flawless experience. Best, Jose Machuca, GM
par un voyageur
Publié le 8 déc. 2024
The staff was excellent. There was some confusion with our Travelocity booking- we though we had an oceanfront room, but Travelocity tricked us- is was “ocean view”- which meant that if you stood on the edge of your balcony and leaned out you could catch a glimpse of the ocean between 2 buildings. Just after check in, the front desk staff was able to switch us into a true oceanfront room. Luckily it was the off season so the hotel wasn’t packed, but it was great for them to make the switch for us. We were able to watch the sunrise over the Atlantic Ocean each morning which was wonderful. The hotel bar, restaurant, and pool were all very good. It seemed like much of Myrtle beach would require driving to places to eat and activities to do, but there was a lot to do and lots of places to eat within walking distance.
Commentaires de Gestion de l’hôtel
9 déc. 2024 par GM, Gestion de l’hôtel
Dear Lenox, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Jose Machuca, GM
par un voyageur de Bunker Hill
Publié le 25 nov. 2024
Commentaires de Gestion de l’hôtel
25 nov. 2024 par GM, Gestion de l’hôtel
Dear JENNIFER, Thank you for awarding us a full rating. We're thrilled you had a delightful experience. Do visit us again soon! Best, Jose Machuca, GM
par un voyageur
Publié le 19 nov. 2024
Commentaires de Gestion de l’hôtel
19 nov. 2024 par Shaunase - Guest Services Manager, Gestion de l’hôtel
Thank you for your feedback, we appreciate your opinion on your stay. We hope to have you stay with us agian soon!
par un voyageur
Publié le 12 oct. 2024
This is a great hotel. My only complaint is the bed. The mattress is hard as a rock. Neither of us slept well at all. Other than that, it's a great hotel. The restaurant has excellent food and the bartender, Bubba, is a delight!
Commentaires de Gestion de l’hôtel
13 oct. 2024 par GM, Gestion de l’hôtel
Dear Kara, Thank you for acknowledging our updated hotel and friendly associates even though you did not find our beds to your liking. I'm sorry that you did not experience a good night's sleep. Your comfort is very important to us. We appreciate your sincere feedback, which fosters improvement for future stays. Best, Jose Machuca, GM
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par GM, Gestion de l’hôtel
Dear MARCIA, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Jose Machuca, GM
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Shaunase - Guest Services Manager, Gestion de l’hôtel
We truly appreciate your honest review and are so glad to hear that you enjoyed your stay with us! We look forward to your next trip!
