Note fondée sur 708 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2022 sur Expedia
par un voyageur
Publié le 19 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
21 juill. 2022 par front desk, Gestion de l’hôtel
thank you!
par un voyageur
Bonne hotels
Publié le 7 sept. 2019 sur HotelsPropre, bon déjeuner et près dès outlets
par un voyageur
Publié le 29 avr. 2019 sur Expedia
Un peu loin des plages mais la propreté et les autres commodites compensent largement
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi STEVEN! We apologize for any issues that you might have experienced at our hotel. If you can, please let us know what the problems were, and I can assure you that we are will work diligently to ensure a similar situation does not occur again in the future.
par un voyageur
Publié le 10 oct. 2024 sur Expedia
Water damage to wall, moldy odor in room, shower head separated from wall, couldn’t control water temperature in shower, breakfast consisted of a waffle and watered down orange juice no eggs no meat. I’ve stayed at several of your hotels and this one by far is the worst ; you can do better
Commentaires de Gestion de l’hôtel
11 oct. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Benjamin! Thank you for bringing these concerns to our attention. We sincerely apologize for the issues you experienced during your stay, from the water damage and moldy odor in the room to the malfunctioning shower and limited breakfast offerings. This is certainly not the standard we strive to provide. Your feedback is invaluable in helping us identify areas for immediate improvement, and we will ensure that these matters are addressed promptly with our maintenance and dining teams. We hope to provide you with a much better experience in the future.
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Kevin! On behalf of our entire team, I would like to apologize if we have failed in exceeding your expectations. Your satisfaction is important to us and we would like to know what went wrong. That would allow us to implement improvements to ensure we offer a better experience for guests in the future.
par un voyageur
Publié le 7 oct. 2024
I would stay here on my next visit
Commentaires de Gestion de l’hôtel
7 oct. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Raleigh! Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience and would choose to stay with us again. We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 7 oct. 2024 sur Hotels
The room smelled moldy and wet. Plus it was roaches in bathroom.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Manekia! Thank you for bringing these issues to our attention. We sincerely apologize for the unpleasant conditions you encountered during your stay, particularly regarding the moldy odor and the presence of pests. This is not reflective of our usual standards, and we will be addressing this with our housekeeping and maintenance teams immediately. We hope you will consider giving us another chance to provide you with a more comfortable and pleasant experience in the future.
par un voyageur
Publié le 6 oct. 2024
Convenient locations to the events i attended!
Commentaires de Gestion de l’hôtel
7 oct. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Raleigh! Thank you for your positive feedback! We're glad to hear that our location was convenient for the events you attended. We hope to welcome you back for another enjoyable stay in the future!
