Note fondée sur 994 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Beautiful property and enjoyed our stay. Excellent amenities.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Guest Services Associate, Gestion de l’hôtel
Thank you for sharing your superb rating of your stay with us. Your positive comments about your stay and the exceptional service from our staff are a source of pride for me. We take great pride in providing top-quality service to meet the needs of our guests, and it's always a joy to learn that we have done so. We will make sure to give credit to all team members involved in delivering you a seamless experience with no difficulties. We eagerly anticipate your return on many future visits.Regards, Guest Services Associate, Royale Palms Condos (Human Written)
par un voyageur
Publié le 12 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Guest Services Associate, Gestion de l’hôtel
Thank you for sharing your rating with us of your recent stay at our property. I was pleased to learn that overall you enjoyed your time with us and were looked after by our outstanding team - my colleagues take such pride in delivering an exceptional level of service to all of our guests. We look forward to welcoming you again and invite you to let us know if we can assist in making your next reservation.Regards, Guest Services Associate, Royale Palms Condos (Human Written)
par un voyageur de Hamlin
Publié le 11 oct. 2024 sur Expedia
This was the absolute best property my husband and i have stayed at in our 25 years of travel together. It was extremely clean and quite. The beach was clean and relaxing. Everyone was courteous and nice.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Guest Services Associate, Gestion de l’hôtel
We greatly appreciate your feedback! Our goal is to ensure every guest has an exceptional stay, and I'm delighted to hear that we succeeded in making your experience a wonderful one. Your kind words will be shared with our team, who played a vital role in crafting this positive and lasting memory. Thank you for taking the time to share your review, and it was truly a pleasure having you as our guest.Regards, Guest Services Associate, Royale Palms Condos (Human Written)
par un voyageur
Publié le 8 oct. 2024 sur Expedia
For the price you pay, and getting charged 35 dollars a day for a pool and other things, it wasn’t the greatest. Our air conditioning kept failing and had to keep being reset.. I ended up doing it myself a bunch of times for the amount of times I would have needed the maintenance guy to come. The toilet kept running due to the float not working so I fixed that too.
Bedding was really outdated and had stains on it.
I believe that for 35 dollars a day they should offer some beach chairs. Towels were slim to none.
Overall it wasn’t the greatest stay, however Myrtle beach is nice.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Guest Services Associate, Gestion de l’hôtel
Thank you for providing feedback following your stay with us. We value your rating, and it will assist us in further enhancing our high levels of service. Despite our efforts to deliver an exceptional experience, we understand that some missteps caused you frustration. Our goal is to offer an inviting, comfortable, and personalized atmosphere, and we will utilize your feedback to improve our services for all our guests. Nevertheless, we're glad to know that you enjoyed the rest of your stay! Thank you for choosing us, and we hope you will consider us again in the future to experience the true wonder of our property.Regards, Guest Services Associate, Royale Palms Condos (Human Written)
par un voyageur de Jacksonville
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Guest Services Associate, Gestion de l’hôtel
We appreciate your rating. It's great to learn that you enjoyed your stay at our hotel and found our property satisfactory. Providing a positive experience for our guests is our priority, and we're thankful for your kind words. Your feedback will be shared with our team members who contributed to making your stay enjoyable. We hope to have the opportunity to host you again soon.Regards, Guest Services Associate, Royale Palms Condos (Human Written)
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Guest Services Associate, Gestion de l’hôtel
We are so glad you had such a great experience at our hotel! We were happy to read that your experience with us was nothing short of spectacular and that you truly enjoyed all aspects of your stay. It is always hugely gratifying for everyone to know when their efforts have paid off. Thank you again for taking the time to review your recent stay, and we look forward to the pleasure of welcoming you back.Regards, Guest Services Associate, Royale Palms Condos (Human Written)
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Our apartment was totally different than pictures on Expedia app, it was not renovated . It was an older apartment. It was clean and quiet with a nice view at the ocean side.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Services Associate, Gestion de l’hôtel
We are grateful for your feedback regarding your recent stay. Your rating is crucial in assisting us to improve our service delivery. It seems there were areas that fell short of your expectations, for which we apologize. Our primary goal is to provide a friendly, comfortable, and unique experience for all our guests. Be assured that your feedback is invaluable to us and will be used for continuous improvements. Despite these issues, it's encouraging to know that the rest of your stay was enjoyable. We appreciate your choice of staying with us and we look forward to another opportunity to fully showcase the high standards of our property.Regards, Guest Services Associate, Royale Palms Condos (Human Written)
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Services Associate, Gestion de l’hôtel
Thank you for taking the time to leave a terrific rating. I am so glad that you enjoyed a wonderful stay with us. We really do aim to deliver the most memorable of experiences to our guests, and it is so rewarding to hear that we have got this correct. I am thrilled that you enjoyed your stay and found everything to be so comfortable. We all look forward to welcoming you back to the hotel on your next visit.Regards, Guest Services Associate, Royale Palms Condos (Human Written)
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Love the room
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Services Associate, Gestion de l’hôtel
Thank you for choosing to stay with us. It was wonderful to read your review! I was so happy to hear your experience did not disappoint and you returned home with many happy memories of your time with us. Our team does strive to deliver the very highest levels of personalized service to all of our guests, and I am so delighted we achieved this and you enjoyed all of the small touches that make a stay with us so special.Regards, Guest Services Associate, Royale Palms Condos (Human Written)
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Nice stay, welcoming staff
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Services Associate, Gestion de l’hôtel
Thank you for your wonderful rating! We strive to deliver exceptional service, and it's incredibly gratifying to hear that our team has made a positive impact. We truly appreciate your acknowledgment of their hard work and look forward to welcoming you back for more unforgettable experiences.Regards, Guest Services Associate, Royale Palms Condos (Human Written)
