Note fondée sur 1 108 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 nov. 2019 sur Expedia
La vue de l'ocean
Je n'ai pas apprecie davoir a stationer ma voiture dans un garage, apporter ma valise , traverser la rue de 4 voies.
Commentaires de Gestion de l’hôtel
11 nov. 2019 par Customer Solutions Specialist, Gestion de l’hôtel
Thank you for your feedback; we hope to see you again!
par un voyageur
Costly but nice except for all the weed!
Publié le 19 août 2024 sur HotelsWe enjoyed for the most part. Bar staff was fun and a joy to meet! Heaven, Debbie, Natalia and the others were wonderful. Check in and front desk need some help on making people welcome and clear instructions.
You NEED someone helping to enforce the no smoking/vaping. I can’t tell you how sicking the smell of weed was at pool, on balcony and in elevator. Everyone has the right to enjoy, but so do we! In front of kids and families. Awful!
Need to remember your policy on that.
The grounds were nice, rooms clean, not any place to sit other than the bed or table chairs. Need a couch or something.
Commentaires de Gestion de l’hôtel
22 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Hi Debbie, we are glad you overall enjoyed your stay. We are very sorry to hear of any odors present in the hotel during your stay. Please know that this is not the typical standard our guests can expect as we do have a zero-tolerance policy regarding smoking on our property and take every opportunity to rectify concerns such as these as they occur. We kindly ask guests to report when they see other guests smoking so we the local team take the necessary measures to enforce our no smoking policy. We hope that you will allow us the chance to host you for a truly relaxing getaway in the future
par un voyageur
Publié le 13 août 2024 sur Expedia
The hotel was in a good location and had a good atmosphere with the pool, pool bar and DJ. The bartender and dj were both great along with the restaurant staff. The room codes are very hard to remember (10-digit code to enter the room) and the hotel is outdated but for the price it is a good location and fun atmosphere.
Commentaires de Gestion de l’hôtel
15 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Hi Kaylin, thank you for your feedback and suggestions for improvement. We are glad you overall enjoyed your stay and hope we can host you again soon.
par un voyageur
Publié le 12 août 2024 sur Expedia
I’d call this place the Carnival cruise of hotels. Good time, but not a place for relaxing. Service staff all around were great and polite. On site dining was not great. Dogs everywhere, including my own, so they’ve got no issues with any breed as long as they’re friendly. Bring your own dog bags, as the park next door runs out immediately. Don’t get a room higher than midway up or you’ll spend a half hour on the elevator lol
Commentaires de Gestion de l’hôtel
15 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Hi Brandon, thank you for staying with us and sharing your feedback. We appreciate your comments as they help us improve. We hope we can host you again!
par un voyageur
Won’t be back
Publié le 12 août 2024 sur HotelsCheck in was fine. Arrived to room to find the curtains dripping wet with water dripping from the ceiling and floor wet. This caused a musty smell and the table/dresser tops were wet from the condensation of the water in the room. The smoke detector was beeping as well. When the door was closed there was a loud noise from the back draft of the room. Front desk sent maintenance which we out front told them we needed to change rooms. They finally changed our room after trying to give us the run around. And moved us to a smaller down graded room which was frustrating!! Then had issues with the door code to get in which resulted in maintenance having to come drill in the door. We won’t be back to say the least.
Commentaires de Gestion de l’hôtel
15 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, Ann Marie. We appreciate you taking the time to share your concerns with us and apologize for missing the mark this time. Our local team has been made aware and we will focus on these points as areas to improve the experiences we provide. We hope for the opportunity to better impress you in the future!
par un voyageur
Publié le 11 août 2024 sur Expedia
We liked the view but the room was gross. Carpet old, always felt wet and smelled. Light fixtures were covered in dust and was not a very welcoming staff. Never would I recommend or stay there again
Commentaires de Gestion de l’hôtel
15 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, Maureen. We appreciate you taking the time to share your concerns with us and apologize for missing the mark this time. Our local team has been made aware and we will focus on these points as areas to improve the experiences we provide. We hope for the opportunity to better impress you in the future!
par un voyageur
Publié le 10 août 2024 sur Expedia
I loved the location to downtown activities. The boardwalk is about a mile away and it was an easy walk for me but if you wanted to Uber they were cheap because it’s only a mile. I will be going back to the Patricia for sure!!! I recommend for sure. The views of ocean were great and beach access was a quick trip even from the 18th floor that I was on.
Commentaires de Gestion de l’hôtel
15 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, Ben. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for rating your stay, Joseph! We hope for the opportunity to provide you with an above-average experience in the future!
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for rating your stay, Gisselle! We hope to host you again in the future!
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for rating your stay, Alfonso! We hope to host you again in the future!
