Note fondée sur 874 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Social Media Support, Gestion de l’hôtel
Hi William,We appreciate you taking the time to leave us a 5-star rating! It pleases us to know you enjoyed an excellent vacation at Westgate Myrtle Beach, and we hope to welcome you back many times in the future.Best Wishes,Social Media Support
par un voyageur
Expensive for dirty hotel.
Publié le 17 sept. 2024 sur HotelsThe shower was dirty. There were many long black hairs on the shower curtain. My sister and I both have very short gray hair. There is now a $40 extra charge for having room straightened and fresh sheets or towels. The front desk clerks were downright rude. I have stayed at this resort several times before, but I will not be spending this much money for a room again at Westgate Resort. There are too many hotels on the beach to choose from.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Social Media Support, Gestion de l’hôtel
Hi Linda,We apologize for the cleanliness issues you experienced during your stay and the service you received from our staff at Westgate Myrtle Beach Resort. We understand how important a clean and welcoming environment is and regret that we fell short. Your feedback is crucial, and we hope to welcome you for a more comfortable visit in the future.Best wishes,Social Media Support
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Social Media Support, Gestion de l’hôtel
Hi Latricia,Thank you very much for your rating on the Westgate Myrtle Beach Resort. We are glad you had a terrific stay, and we invite you to visit us again soon. Best Wishes,Social Media Support
par un voyageur
Publié le 13 sept. 2024 sur Expedia
The oceanfront rooms were amazing to wake up to and wind down to at the end of the evening. Definitely recommend them. Staff was friendly and helpful. Definitely will be coming back in the future.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Social Media Support, Gestion de l’hôtel
Hi Erica, We're thrilled to hear you loved the oceanfront rooms and that they made your stay so special! It's also great to know our staff was friendly and helpful. We look forward to welcoming you back in the future for another fantastic stay!Kind Regards, Social Media Support
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Social Media Support, Gestion de l’hôtel
Hi Resha,Thank you for your rating on the Westgate Myrtle Beach. We do wish we could have been able to impress you during your stay. We hope that you enjoyed some aspects of your time with us, and we hope to welcome you back in the future for a vacation which exceeds your expectations.Best Wishes,Social Media Support
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Social Media Support, Gestion de l’hôtel
Hi Clarice,We are so glad to see you had a 5-star experience at our resort. We hope to see you back at the Westgate Myrtle Beach in the future for another impressive stay! Best Wishes,Social Media Support
par un voyageur
Publié le 10 sept. 2024 sur Expedia
We had good expectations from the place but once we got there noticed the room wasn’t properly cleaned. We stayed 4 nights and per the new protocols there was no housekeeping til we unoccupied the room. But we could have it clean if we paid a fee!!! The AC was not properly working and there was faul smell at times. Other than that pools were great and so was the staff.
Will reconsider staying there again but at the end of the day you get what you paid for lol
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Social Media Support, Gestion de l’hôtel
Hi Josefina,Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the pools and appreciated our staff, but we’re sorry to learn about the issues you experienced during your stay. Cleanliness and comfort are top priorities for us, and it’s disappointing to hear we fell short of your expectations. We appreciate your feedback regarding the AC and odor, and we will address these concerns to improve the overall guest experience. We hope you’ll give us another chance in the future.Kind Regards,Social Media Support
par un voyageur
Publié le 8 sept. 2024 sur Expedia
It was quite dirty . The glass was foggy, bathroom had pee all over the bottom of the toliet. The furniture was all scratched and dirty. The tub and sink had hair. The overnight staff lady was bland and not welcoming at all. Very rude, my work trip ended 2 days early and I booked for 3 and paid in full and she was rude about me checking out early even though I didn’t ask for a refund or voucher or anything. Kinda unpleasant experience for my first time in SC.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Social Media Support, Gestion de l’hôtel
Hi Sarah,We’re sorry to hear about the issues you experienced during your stay. Cleanliness and friendly service are top priorities for us, and we regret that we fell short. Your feedback is valuable, and we’ll address these concerns with our team. We hope you’ll consider giving us another chance in the future.Kind Regards,Social Media Support
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Wasn’t the best, friendly staff, most likely wont stay again
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Social Media Support, Gestion de l’hôtel
Hi Jenier,Thank you for your feedback. While we’re pleased to hear that our staff made a positive impression, we're sorry to learn that your overall experience didn’t meet your expectations. We value your comments and will use them to help us improve. We hope you might reconsider and give us another chance in the future.Kind Regards, Social Media Support
par un voyageur
Publié le 8 sept. 2024 sur Expedia
