Ratings based on 67 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Complaint
Posted Aug. 11, 2024 on HotelsThe room is full of cockroaches , the pool didn’t see any water pumping during 5 days of my stay, had only one towel . The laundry didn’t come back for 3 daystill complaining twice , came have dry with two patches.the mattress is cracking under my weight.if arriving at breakfast buffet after 9 am , the chances that many items will be gone, and no refilling possible.staff are friendly.
Comment from Hotel Management
Aug. 13, 2024 by Assistant GM, Hotel Management
Dear M.Mohamed,Thank you for taking the time to share with us your review regarding your stay at Radisson Blu Hotel. We apologise for the inconveniences encountered during your stay with us. We take your constructive comments and the informations will share with each head of department and action will be taken immediately. We hope to have another opportunity to show you our best services and meet more your expectations. We are looking forward to welcome you soon. Warm regards
by A traveller
Posted Jun. 19, 2024 on Hotels
by A traveller
Posted May 28, 2024 on Expedia
The staff was fantastic. Haroun was so friendly and helpful. The staff in both the first floor and sixth floor restaurants were great. Beautiful room. Nice lobby. Front desk staff was very good too! And also the shuttle driver.
Comment from Hotel Management
Jun. 7, 2024 by GM Assistant , Hotel Management
Dear customer, Thank you for taking the time to share with us your feedback. We are happy to hear that you enjoyed to be part of us and we hope to welcome you soon to satisfy your expectations. Warm regards.
by A traveller
Posted May 6, 2024 on Hotels
by A traveller from Wildwood
Posted Mar. 16, 2024 on Expedia
Safe and nice
Comment from Hotel Management
Mar. 26, 2024 by Assistant GM, Hotel Management
Dear Customer,Thank you for your feedback. We are glad to hear that you enjoyed to be part of us.We look forward to welcome you soon.Regard
by A traveller
Posted Mar. 8, 2024 on Expedia
Very nice stay. Need better more comfortable chairs in the bedrooms. The staff were courteous and helpful.
Comment from Hotel Management
Mar. 13, 2024 by GM ASSISTANT, Hotel Management
Dear Mrs.Carol,Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and we hope to welcome you soon. Regards
by A traveller
Good place to stay in Ndjamena
Posted Mar. 4, 2024 on HotelsThe Radisson Ndjamena boasts exceptional leadership under Chadian management, displaying a remarkable commitment to guest satisfaction. Their efforts to ensure guests feel comfortable and welcome are evident throughout the premises, creating a warm and inviting atmosphere. One standout feature is their inclusivity, as they graciously host local weddings and cultural events, fostering a sense of community within the hotel. While some equipment upgrades may be warranted, the overall experience at the Radisson Ndjamena is commendable, making it a top choice for visitors to the city.
Comment from Hotel Management
Mar. 7, 2024 by GM Assistante , Hotel Management
Dear Mr.Alexandre,Thank you for taking the time to share with us your feedback. We are happy to hear that you enjoyed to be part of us and we also are glad that your expectations were reached. We hope to welcome you soon. Warm regards
by A traveller
Posted Feb. 24, 2024 on Expedia
First of all. The rats in the rooms on the first floor. One was laying dead in the bathroom, when we entered, a bell-boy just took it away with no word of anything. And then during the day and the night you can hear and see them behind your bed, and in the bathroom.
Food is unacceptably terrible. Can’t eat. It’s just beung killed by their kitchen. (stuff in the 6th floor even said: don’t even try it, better go in the city)
And on the top of all that: on the check-out (we had multiple rooms) they were trying to scam us (particularly one guy Oumar), not attaching our payments to the system that were made on the first day, with swearing and shouting demanding double the payment, and with no apology (manager, another manager did at the end), the problem was solved By ME. A was almost at the stage of "let’s look the video tape from the reception", my contact and the agency of my co-traveler were able to call them, and figure this out. Payment was , obviously, made on the first day, as was told, and that guy was just trying to rob us.
Ha, and he also did that:
Pay 170500 xef, for the rate of 530
I was like: no, the rate even in the hotel is 580
(in the airport /market it’s 640)
He was like: meh, okay
And then failed to give me the change
Awesome experience. Thank you Radisson
Comment from Hotel Management
Mar. 7, 2024 by GM Assistante , Hotel Management
Dear Mrs.Luliia,Thank you for taking the time to share with us your review regarding the stay at Radisson Blu hôtel N'Djaména. We are sorry to hear that you did not enjoyed to be part of us and we sincerely apologize for the inconveniences. The information will be transmitted to each concern department and action will be taken immediately to ensure that such situation will not happen again. We hope to welcome you soon to have another opportunity to show you our best services. Regards
by A traveller
Posted Dec. 28, 2023 on Expedia
Staff was kind and professional. Facilities can use better maintenance and upgrade. Expensive accommodation for a city with limited options for visitors.
Comment from Hotel Management
Jan. 2, 2024 by GM Assistante , Hotel Management
Dear Mr Djibrine!Thank you for taking the time to share with us your feedback regarding the stay in our hotel. We apologise for the inconvenience caused and the information will be transmitted to the departments for the action required. We hope to welcome you soon to show you how we can satisfy your expectations next time. Kind regards.
by A traveller
Posted Nov. 13, 2023 on Hotels
Comment from Hotel Management
Dec. 12, 2023 by GM Assistante , Hotel Management
Bonjour Monsieur/Madame,Merci d'avoir pris le temps de nous noter lors de votre séjour au Radisson Blu hôtel. Nous sommes ravis d'apprendre que vous avez été satisfait et nous espérons vous revoir très bientôt. Cordialement.
