Note fondée sur 320 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2024
This has been a comfortable and convenient place to stay when in town to visit our son at SFA.
par un voyageur de Sarasota
Publié le 16 sept. 2024 sur Expedia
Friendly staff, convenient location, clean room. We spent 1st night to check out the place and stayed for 2 additional nights.
par un voyageur
Great stay!
Publié le 15 sept. 2024 sur HotelsThe young lady working the front desk at check-in was so nice and friendly. The room was very nice, everything recently remodeled. The water pressure is fantastic, but the shower drain has a hard time keeping up, at least in room 205. The bed and pillows were very comfortable. The property and location were perfect for our overnight stay. Will definitely stay here again when in the area!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Dear Mandy, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN NACOGDOCHES regarding the nice room, fantastic water pressure, comfortability and location. I do apologize for the issue highlighted with the shower drain. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Oshane Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Jonathan RediResponse Specialist , Gestion de l’hôtel
Hello Robert, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NACOGDOCHES and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,JonathanRed Roof Management RediResponse Specialist
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Hello Darrel, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Nacogdoches and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 13 sept. 2024
HOTEL HAS ROACHES!!!!! Don't stay here if you don't like sleeping in roach infested beds! The clerk, Rick refused to refund my money but I left anyway!!!!!
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Juanita, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN NACOGDOCHES and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
par un voyageur
Publié le 5 sept. 2024 sur Expedia
This is my second time to stay there. The first time everything was great. This time there were some stains on almost every towel in the room and there was a stain on a pillowcase. So I'm going to stay there one more time because my daughter lives in Nacogdoches, but if there are stains on anything that time, then I won't stay there again.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Jonathan RediResponse Specialist , Gestion de l’hôtel
Dear Jill,Thank you for taking the time to tell us about your experience at the RED ROOF INN NACOGDOCHES. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the uncleanliness of the towels and pillowcase which hindered your stay. At Red Roof, it is intended to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,JonathanRed Roof Management RediResponse Specialist
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Decent room. Floor was dirty.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Dear Cheron,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Nacogdoches. Despite the uncleanliness of the floor, I was happy to hear that the room was to your liking, resulting in a 4/5 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ToujanaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 28 août 2024 sur Hotels
This was a hidden gem. We were looking for a one night stay to break up our 14 hour drive between missouri and victoria tx. This was slightly off the main road we were on but thank goodness we found it. Great price of $65, very clean, well lit, great black out curtains, beds were comfortable and shower had low water pressure but i havent found one yet with great pressure. Overall great little motel.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello Robert,Thank you for being a guest here at our hidden gem, the RED ROOF INN NACOGDOCHES. We are happy to have been able to provide you with convenience, cleanliness and comfortability between Missouri and Victoria TX. Guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
