Ratings based on 874 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 22, 2024 on Expedia
Nadi. Our first room had some problems but it was fixed right away (with an upgrade.) We’ll be back!
Comment from Hotel Management
Sep. 11, 2024 by Carey Osborne, Hotel Management
Ni Sa Bula Vinaka Carla,Thank you for the review.We sincerely apologize for any inconvenience and discomfort you experienced during your stay. However, we are pleased that you enjoyed your upgrade, and we look forward to welcoming you back home to us.Vinaka And Kind Regards,Carey Osborne
by A traveller
Posted Aug. 21, 2024 on Expedia
Very nice property, the staff were amazing the facility very nice.
Comment from Hotel Management
Sep. 10, 2024 by Carey Osborne, Hotel Management
Ni Sa Bula Vinaka Philip,We are grateful for your kind words regarding your stay and we are delighted to learn that you had an enjoyable experience.My team and I hope to welcome you back home soon.Vinaka And Kind Regards,Carey Osborne
by A traveller
Posted Aug. 17, 2024 on Expedia
Had a nice and quiet stay. Lovely.
Comment from Hotel Management
Sep. 10, 2024 by Carey Osborne, Hotel Management
Ni Sa Bula Vinaka Annica!!We are thrilled that you had a nice and quiet stay.My team and I look forward to welcoming you back home; to us.Vinaka And Kind Regards,Carey Osborne
by A traveller
Ants in our first room 😭
Posted Aug. 17, 2024 on HotelsFirst room had ants. They moved us but barely apologized and offered no compensation. That left a bad impression. We enjoyed the pools and the breakfast buffet. Staff were incredibly kind for the most part. Hotel rooms definitely need an overhaul. Tired looking and lots of dust.
Comment from Hotel Management
Sep. 12, 2024 by Carey Osborne, Hotel Management
Ni Sa Bula Vinaka,We regret and are very sorry for not meeting your expectations and for any discomfort that may have been caused to you. We have shared your feedback with the relevant managers for training purposes. We do hope to have an opportunity to welcome you back so that we may create a more positive experience.Vinaka And Kind Regards,Carey Osborne
by A traveller
Posted Aug. 17, 2024 on Wotif
Dinning and breakfast experience sub -standard.
Comment from Hotel Management
Sep. 10, 2024 by Carey Osborne, Hotel Management
Ni Sa Bula Vinaka And Namaste Roshni,We are sorry that we did not meet with your expectations. Your feedback was shared with the relevant managers for training and coaching purposes with the team members concerned. We sincerely apologize for any inconvenience and discomfort caused to you.We do hope to have an opportunity to welcome you back so that we may create a more positive experience.Vinaka And Kind Regards,Carey Osborne
by A traveller from San Diego
Posted Aug. 17, 2024 on Expedia
We enjoyed our stay at the Hilton, the staff was fantastic. Bula!
Comment from Hotel Management
Sep. 10, 2024 by Carey Osborne, Hotel Management
Ni Sa Bula Vinaka Patricia,We are thrilled that you enjoyed your stay with us.My team and I look forward to welcoming you back home to us.Vinaka And Kind Regards,Carey Osborne
by A traveller
Posted Aug. 16, 2024 on Expedia
Comment from Hotel Management
Sep. 10, 2024 by Carey Osborne, Hotel Management
Ni Sa Bula Vinaka Danilo,We appreciate the time taken to share your 5 Star rating and we hope to welcome you back soon.Vinaka And Kind Regards,Carey Osborne
by A traveller
Posted Aug. 14, 2024 on Expedia
Been here about 6 times so obviously I love it. They need to stop the cost cutting through. Start behaving like Hilton with convenience like providing toothbrush daily etc. I mean it is only $400 a night
Comment from Hotel Management
Sep. 11, 2024 by Carey Osborne, Hotel Management
Ni Sa Bula Vinaka Gariel,We appreciate the time you took to share your review. Your feedback is invaluable and plays a crucial role in helping us continually improve and enhance the overall experience for our guests. We sincerely apologize for any inconvenience you may have experienced and for not meeting your expectations. Please rest assured that your comments have been noted and will be used for the further development of the resort. Thank you for your insights.We do hope to welcome you back for a more improved impression.Vinaka And Kind Regards,Carey Osborne
by A traveller
Posted Aug. 14, 2024 on Expedia
Comment from Hotel Management
Aug. 16, 2024 by Carey Osborne, Hotel Management
Ni Sa Bula Vinaka Keira,Thank you for taking the time to share your 5 star rating with us.We are thrilled to learn that your stay was exceptional, and we eagerly anticipate your next visit.Vinaka And Kind Regards,Carey Osborne
by A traveller
Posted Aug. 13, 2024 on Expedia
The resort was very relaxing and comfortable. The staff were very friendly and helpful.
Comment from Hotel Management
Aug. 16, 2024 by Carey Osborne, Hotel Management
Ni Sa Bula Vinaka Calvin,We are delighted that you enjoyed your stay with us. The team and I look forward to welcoming you back in the near future.Vinaka And Kind Regards,Carey Osborne
