Note fondée sur 3 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,0 sur 5
3,3 Propreté de la chambre
3,0 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

A stay we would love to forget!!

Publié le 30 juill. 2024 sur Hotels
5 sur 5
par un voyageur

Publié le 25 juill. 2024 sur Expedia
We love Naisoso Island Villas❤️💯 Definitely we are going to book again in the future. Thank you to a great experience. Blessings and see you again soon.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Team Naisoso, Gestion de l’hôtel
Bula Vinaka Kepa Family!Thank you for taking your time to reflect on your stay with us. It's a pleasure to hear that our guests have enjoyed their stay and been well looked after by our team.We thank you for your support and hope you have travelled home safely.Looking forward to hosting the family again!Vinaka Vakalevu!!
2 sur 5
par un voyageur

Publié le 18 nov. 2023 sur Expedia
Very bad customer service
Commentaires de Gestion de l’hôtel
20 nov. 2023 par CJ, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay at Naisoso Island Villas. We genuinely appreciate your input, and we apologize for any inconvenience you experienced during your visit.We understand that communication is essential, and we regret that our services fell short of your expectations. Unfortunately, the recent cyclone posed significant challenges to our communication infrastructure, causing delays in responding to inquiries. We are actively working to improve our processes and enhance our ability to address such situations more effectively in the future.Regarding the BBQ, we apologize for any misunderstanding. We appreciate your feedback, and we will take steps to ensure that the availability of amenities, including the BBQ, is clearly communicated on all platforms.We value your insights, and your comments will help us make necessary adjustments to better serve our guests. If there's anything specific you'd like to discuss further or if you plan to visit again, please feel free to reach out directly.Once again, we apologize for any inconvenience caused and appreciate your understanding.