Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
2,9 Service et personnel
2,5 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 janv. 2020 sur Expedia
Pathetic Service....first and the last time will be visiting there.....
par un voyageur
Refund required.
Publié le 31 déc. 2019 sur HotelsIt was in such bad condition we didn’t end up staying and booked somewhere else. I need to be refunded please.
par un voyageur
Publié le 22 nov. 2019 sur Wotif
It was very relaxing true to the name. The staff and management were helpful. We will return there one day
par un voyageur
Publié le 5 mai 2019 sur Hotels
I was very dissatisfied spending money booking this resort. Breakfast buffet was no near to continental breakfast. Couldn't sleep dueto noisy air conditioner. Was very disappointed
Commentaires de Gestion de l’hôtel
17 juin 2019 par Ana, Gestion de l’hôtel
Bula Ranjini
Thank you for your feedback. I am so sorry that in your case you are not happy with what we offer. We did not received any complained from you whilst stayed at the resort and we thought that everything is alright. Actually we provide complimentary tropical buffet breakfast and not continental, we also provide hot breakfast where you can order separate with an extra cost.
We will try to improve our service and what we offer to our guest so their will be least complain at all.
Team Resort Relax Fiji are looking forward to welcome you back with our big BULA smile if you ever visit again
par un voyageur
Publié le 16 oct. 2018 sur Hotels
최악의 숙박. 룸안에 개미는 물론 바퀴벌레(날아다니는) 엄청 많아요.
모기도 엄청 많아서 룸 앞에 잠깐 앉아 있으면 긴바지를 입었음에도 불구하고 뚫고 물리는 것은 기본,
다리에 10군데 이상 물리고 엄청 땡땡 부어서 고생했어요.
룸과 룸 사이에 하수구 위를 돌로 연결해놨는데 너무 노후되고 오래되서 남편이 뒷문으로 가려고 돌을 밟았는데 돌이 무너져내려 왼쪽다리가 빠지면서 다리 앞 뒤가 돌에 심하게 긁혀 피가 났어요.
직원에게 얘기했더니 리조트 측에 피해보상 규정이 없다며 병원예약과 병원 왕복할수 있는 차만 불러줄수 있다고 하네요.
너무 어이가 없었지만 같은 답변만 계속하길래 그럼 병원 예약과 차를 불러달라 했습니다.
룸에서 대기하고 있는데 일요일이라 병원 문 연곳이 없다며 내일(월요일) 아침 8시에 차로 병원에 데려다 주겠다고 해서 가족여행이라 기분 상하지 않으려고 오케이 했어요.
다음날 아침 8시에 로비로 갔더니 7시30분에 차가 왔다갔다며 다시 부를테니 기다리라고 하더군요.
7시30분에 미리 왔으면 룸으로 전화를 해줘야하는거 아니냐 했더니 다시 불러준다는 대답만...
아무튼 우여곡절 끝에 자비로 병원을 다녀오기는 했네요.
조식도 최악입니다. 빵종류 2개, 과일조각 2~3개. 물, 쥬스1종류, 커피, 시리얼만 있어요.
우리가 기본적으로 생각하는 조식이 아닙니다.
흔한 계란후라이나 오믈렛도 없어요.
조식을 보니 음식이 어떨지 알거 같아서 난디타운에 나가서 먹거나 숙소에서 간단히 해결했습니다.
수영장도 엄청 작아요. 사진에 속아 예약한거 후회하고 있습니다.
근처에 허허벌판이라 뭘 할수 있는게 아무것도 없구요,
공항에서 우리 가족들 픽업해서 리조트로 데려다주면서 드라이버가 가이드처럼 이거해라 저거해라 해서 짜증났습니다.
아무튼 후기 참고 하시고 조금 더 주더라도 데나나우 쪽으로 예약하시는게 낫습니다.
여행기간중 초반을 망쳐 속상했지만 데나라우쪽 리조트 가서 기분이 좀 나아졌어요.
여기는 별 다섯개중 한개도 주고싶은 마음 없어요.
Recommandé
pour Tout le mondepar un voyageur de Sydney
Beautiful peaceful resort
Publié le 26 sept. 2018 sur ExpediaHelpful staff, plenty of activities to do such as quad bike, mini golf, popl and horse riding. A relaxing place to stay
Commentaires de Gestion de l’hôtel
3 oct. 2018 par Ana, Gestion de l’hôtel
Bula from Resort Relax Fiji
Thank you so much for your feedback. We are happy that you enjoyed your stay and the service we offer. The staff and the management are more than happy to welcome you back to Resort Relax Fiji.
par un voyageur de sydney
Horrible, dishonest and disgusting! Ripoff
Publié le 17 août 2018 sur ExpediaPlease DO NOT GO THERE! This is an Indian owned resort and they’re so tight that their continental breakfast includes bread, butter and jam! They’ll charge you extra for everything else. Their menu is the same every day, it’s a horrible and boring fast food menu that’s over priced.
The fish and chips we ordered were the left overs of the night before and they reheated it. Fish was so chewy that we didn’t eat it. Dirty table clothes that are reused everyday.
The staff are extremely sus, they told us that they don’t know how the safe box works! They don’t offer room service unles you go and ask for it. They don’t even have bins in the bathrooms. No shops in the resort and for anything you need they’d charge you a transfer fee of $60-80 to take you to shops.
We were told $60 for return transfers but on our return they demanded $170.00! Please DON’T SUPPORT this place as they treat tourists like baits.
During our stay there were only 4 other people and half of them left early. We left 2 nights early even though they don’t refund. Btw the hot water in the showers also last for about 5 mins maximum!
Also before you pay the final bill ask for an itemised list because they just add things to charge you. Also please do not be honest about your job when they ask you because they’ll price everything based on how much they think you earn.
This is the dodgiest place I’ve ever been to and I don’t recommend it to anyone, specially if you’re going with family.
par un voyageur
Publié le 17 août 2018 sur Hotels
par un voyageur de NZ
Peaceful but resort not maintained
Publié le 31 juill. 2018 sur Expedia
Pour : Loved that it was peaceful
Contre : Maintenance of the resort. At other resorts you see staff cleaning all areas that guests use. Rooms need to be consistently stocked eg towels, coffee
Emplacement : Location is nice and taxis are great and cheap if you need to go into town
Lovely spot but facilities not taken care of. The mini golf course needed to be swept every day. The pool was a bit murky compared to the clear water at other resorts. The pool slide was fun. The staff are lovely. The workmanship on the bure’s were not of a professional standard. This resort could be magnificent if it was tidied up.
par un voyageur de United state
Publié le 28 juill. 2018 sur Expedia
I didnt like the management very rude guy aman and the owner Lashmi is very rude too no good customer service ac was broken all the while i was there i didnt like the seevice they dont have a smiley face croackoes was inside the hotel when we tell them they said what can we do very poor treatment for tourist over they didnt expected that from them my rate to them is big 0000
