Note fondée sur 1 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
5,0 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
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par un voyageur
Strange billing system
Publié le 18 juill. 2021 sur HotelsOverall it was nice facility, clean room and bathroom. Didn’t have chance to try pool and spa area. Only disappointment was about billing system; I was given a hotel receipt in local currency which was less than I paid via this platform. This aspect is important for me as I was in a business trip and claim reimbursement.
Commentaires de Gestion de l’hôtel
29 juill. 2021 par Chinar Hotel & Spa Naftalan, Gestion de l’hôtel
Dear Mr Anar Guliyev,
Warm greetings from Chinar Hotel & Spa Naftalan. First of all we would like to thank you for your feedback and, we would like you to be informed that we have charged the payment regarding to the Contract of Expedia. If the payment you paid to Expedia is different with the payment which you paid to us, then you are kindly asked to ask the difference from Expedia. Because the difference payment was charged by Expedia not by Hotel.
Thank you very much for choosing our Hotel and we are looking forward to greeting you at our Hotel.
