Note fondée sur 170 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hotel convenable dans l'ensemble
Publié le 10 janv. 2017 sur HotelsSitué à coté de la route, peut paraitre un peu bruyant après 8h jusqu'à 22h. Chambre rustique mais grande et confortable. Wifi pas toujours accessible surtout dans la soirée. Proche du centre ville.
Commentaires de Gestion de l’hôtel
23 janv. 2019 par Jay, Gestion de l’hôtel
Merci d’avoir pris votre temps pour nous faire part de vos précieux commentaires concernant votre séjour parmi nous. Nous sommes sincèrement inquiets et nous nous excusons de ne pas avoir répondu à vos attentes dans certains domaines et dans certaines installations. Vos commentaires utiles sont très appréciés et vos commentaires nous aideront à améliorer continuellement la qualité des installations et des services offerts à tous nos clients. Au plaisir de vous revoir dans un proche avenir.
Cordialement,
Jay P. | Gestionnaire de rendement de réservation
par un voyageur
Publié le 16 août 2024 sur Hotels
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Kat, Gestion de l’hôtel
Thank you for your feedback!See you again soon!
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Overall had a good experience. Staff was great. Rooms were clean and secure. Checking took a long time (sort of a traditional hotel with lots of paperwork). Breakfast was decent but as westerners not a ton of options for my kids. Price was very reasonable. Overall happy with our stay
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Kat, Gestion de l’hôtel
Dear Mr. John M., We're thrilled that you were overall happy with your stay, and we hope to welcome you and your family back in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you!
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Staff are very accommodating.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Kat, Gestion de l’hôtel
Hi Ms. Maria! Thank you for your feedback! See you again soon!
par un voyageur
Publié le 25 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Kat, Gestion de l’hôtel
Thank you for your feedback! See you again soon!
par un voyageur
Publié le 24 juin 2024 sur Expedia
Room is dirty and the hall way is noisy and can be heard inside the room.
Tv is not working and no cable
Commentaires de Gestion de l’hôtel
26 juin 2024 par Kat, Gestion de l’hôtel
Dear Mr. Jerry, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay. It is our priority to ensure every guest has a comfortable and enjoyable visit, and we regret that we fell short in your case.We are very sorry to hear about the cleanliness of your room and the noise disturbance from the hallway. This is certainly not the standard we aim to uphold. We have addressed these concerns with our housekeeping and maintenance teams to prevent such occurrences in the future.Regarding the TV and cable issues, we apologize for the inconvenience. We are currently reviewing our amenities to ensure all equipment is functioning properly and that our guests have access to the services they expect.We appreciate your feedback, as it helps us improve. We hope to have the opportunity to welcome you back and provide you with a much better experience.Best regards,Katrina Michelle Zulueta Reservations & Yield Manager - OIC
par un voyageur
Publié le 18 juin 2024 sur Expedia
We liked the access to the gym, spa and the restaurants in the hotel.
We liked having hot water and high water pressure.
The property is beginning to show signs of aging and could use some work especially on the floor tiles.
Commentaires de Gestion de l’hôtel
26 juin 2024 par Kat, Gestion de l’hôtel
Dear Mr. Nathan, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the access to our gym, spa, and restaurants. It's also wonderful to know that the hot water and high water pressure met your expectations.We appreciate your constructive comments regarding the condition of the property, particularly the floor tiles. Please rest assured that we are committed to maintaining and improving our facilities to provide the best experience for our guests. Your feedback is invaluable to us, and we will certainly address these areas to enhance our guests' comfort.We look forward to welcoming you back and providing you with an even better stay in the future.Best regards,Katrina Michelle Zulueta Reservations & Yield Manager - OIC
par un voyageur
Publié le 13 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2024 par Kat, Gestion de l’hôtel
Hi Ms. Violeta! Thank you for your fantastic review score for us! See you again soonest! Best regards, Katrina Michelle Zulueta Reservations & Yield Manager - OIC
par un voyageur de Bremerton
Publié le 15 mai 2024 sur Expedia
Awesome staff and very accommodating
They treat us with respect
Commentaires de Gestion de l’hôtel
16 mai 2024 par Kat, Gestion de l’hôtel
Thank you for your kind words! We're thrilled to hear that our staff made your stay enjoyable and treated you with respect. Providing exceptional service is always our top priority, and it's wonderful to know that we succeeded in making your experience memorable. We hope to welcome you back soon for another fantastic stay! If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.
