Note fondée sur 888 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
4,6 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 1 nov. 2024
When checking in received the wrong room from what was reserved. However the staff fixed the error. The room was clean but the carpet had holes and the room could be updated.
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Surf Side, Gestion de l’hôtel
Thank you for your review.
5 sur 5
par un voyageur

Publié le 26 août 2024 sur Expedia
Great Breakfast !!!
Commentaires de Gestion de l’hôtel
26 août 2024 par Surf Side, Gestion de l’hôtel
Thank you for your review!!
5 sur 5
par un voyageur

Publié le 26 août 2024 sur Expedia
Just a great place at a goid price
Commentaires de Gestion de l’hôtel
26 août 2024 par Surf Side, Gestion de l’hôtel
Thank you for your review!!
5 sur 5
par un voyageur

Publié le 25 août 2024 sur Expedia
Very nice and excellent
Commentaires de Gestion de l’hôtel
26 août 2024 par Surf Side, Gestion de l’hôtel
Thank you for your review!!
5 sur 5
par un voyageur

Publié le 23 août 2024 sur Expedia
Surf Side Hotel was a great place to stay for our first time at Outer Banks. The staff were very friendly and accommodating. There were some nice perks like wine hour and fresh baked cookies. The bathroom in our room did show its age, but that didn’t bother us too much. Our room had a great view of the ocean on the dune side. Would definitely stay there again.
Commentaires de Gestion de l’hôtel
23 août 2024 par Sheldon Pruiett, GM, Gestion de l’hôtel
Thank you for your review and we look forward to seeing you again next time.
2 sur 5
par un voyageur

Disappointed

Publié le 22 août 2024 sur Hotels
Did not honor my request for a 3rd or 4 th floor room. Happy hour snacks were always empty. Huge tear in the bedspread in our families room. They found alot of trash under their bed. The sangria they have had during happy hour in the past has been replaced w cheap red and white wine. The breakfast was good. They have beach chairs to use as well as beach towels which was nice. Not sure we will pay the premium price again for a basic room. We have stayed there many years in a row and really enjoyed it but this year seemed like a step down. Pool area was clean reception area was clean. Lots of dirt in the corners of the bathroom in the room but hallway bathrooms were clean. It’s an expensive place to stay and it’s been our favorite up until this year.
Commentaires de Gestion de l’hôtel
23 août 2024 par Sheldon Pruiett, GM, Gestion de l’hôtel
Thank you for your review and feedback as we are constantly looking at different ways to improve. We do try to honor as many requests as we can but we are limited on the number of rooms we have on the upper floors, so we go by who books first with requests to fill those first. Hopefully you were able to enjoy the free cookies, popcorn, and our full hot breakfast in the mornings. We do hope to see you again next time and encourage you to give us a call to book and we can try to get you where you prefer next time.
5 sur 5
par un voyageur

Publié le 19 août 2024 sur Expedia
So many nice touches. The free breakfast, cookies at night, wine social, two pools outdoors and indoors, quiet at night. Wonderful staff. Complimentary towels and beach chairs. Just perfect.
Commentaires de Gestion de l’hôtel
20 août 2024 par Surf Side, Gestion de l’hôtel
Thank you so much for your review! We are so happy to hear you enjoyed your stay with us and hope to see you again soon!
5 sur 5
par un voyageur

Publié le 19 août 2024 sur Expedia
This is a nice getaway. Exceeded our expectations. The breakfast is a great touch. We will be back.
Commentaires de Gestion de l’hôtel
19 août 2024 par Surf Side , Gestion de l’hôtel
Thank you for staying with us! We appreciate your feedback!
5 sur 5
par un voyageur

Publié le 17 août 2024 sur Expedia
.
Commentaires de Gestion de l’hôtel
18 août 2024 par Surf Side, Gestion de l’hôtel
thank you for staying with us! we appreciate your feedback.
5 sur 5
par un voyageur

Publié le 15 août 2024 sur Expedia
A wonderful experience.
Commentaires de Gestion de l’hôtel
16 août 2024 par Surf Side Front desk, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!