Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 nov. 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
12 nov. 2024 par VrboOwner, Gestion de l’hôtel
Hello, Jim. Thank you for your 5-star review. We hope we have the opportunity to host you again in the future.
Thank you,
KEES Vacations
par un voyageur
Would do again
Publié le 31 août 2024 sur HomeAway4pm is too late for check-in. Most people are driving and go directly to the property. I arrived at 3:30 and had to try to contact them so we could get in to use the restrooms. All of the voicemails were full and initially we gave up and left to find restrooms. I guess I could have tried to get an early check-in. Not a deal breaker though. Nice place and great location. Pool was clean.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hi Sue-Ellen, thank you for your review. We are glad you enjoyed the home. We do apologize for you reaching our voicemail. Had we assisted better, would've been happy to get you into the property before 4PM. We hope to host you again in the future!
par un voyageur
Nice getaway
Publié le 26 août 2024 sur HomeAwayWe enjoyed how close the property was to the ocean! Cottage could have been cleaner when we arrived. Dead flies on windows and blinds, couch was very dirty and the previous renters did not clean the dishes very well. The cookware needs some serious attention. If i would have called the first day, the property managers were will to work with us, but i waited till it was time to leave to send messages and pictures.
Commentaires de Gestion de l’hôtel
27 août 2024 par VrboOwner, Gestion de l’hôtel
Hello Erin, thank you for your feedback. We’re glad you enjoyed the proximity to the ocean. We apologize for the cleanliness issues you encountered and appreciate you bringing them to our attention. We strive to maintain high standards and have addressed the concerns you mentioned, including the cookware and cleaning. We hope to host you again in the future.
par un voyageur
Whalebone B
Publié le 5 août 2024 sur HomeAwayWe really loved the location and ease of getting to the beach access and pool. Our teens could easily walk to get ice cream. It was quiet for thr most part and very relaxing.
We had several maintenance issues and despite multiple communications starting on the first night the problems were not resolved during our stay. The lights in the kitchen blinkedd incessantly so we had to turn them off
Commentaires de Gestion de l’hôtel
25 août 2024 par VrboOwner, Gestion de l’hôtel
Hello Jen, thank you for your review. I am happy to hear that you enjoyed your stay with us despite experiencing maintenance issues with the kitchen light. Our maintenance team has since addressed this issue for future guests. We hope to host you again in the future.
par un voyageur
Family Vacay
Publié le 6 juill. 2024 sur HomeAwayWe really loved the house. Would have loved a better beach view, but you can’t control the height of the dune! I felt like people from other houses came used the pool, but again I do t k ow how you would do control that. Overall we had a great stay.
Commentaires de Gestion de l’hôtel
7 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Lynda, we are happy to hear you enjoyed your stay minus a few issues, we do apologize about the dune being too high, and as for the pool it is a community pool. we do hope to host you again in the future.
par un voyageur
Great affordable beach home
Publié le 2 juill. 2024 sur HomeAwayThis cottage was perfect for our family of four. The proximity to the ocean was exactly what we were looking for, and the overall area was peaceful and quiet
par un voyageur
Great cottage
Publié le 21 juin 2024 sur HomeAwayThe cottage was just as pictured and the beach was very private. Our only issue with the propertywas that each guest is only given one set of bath towels for an 8 day stay! And with no washer or dryer in the cottage it wasn't sufficient. Other than that, we were very pleased with the experience.
Commentaires de Gestion de l’hôtel
21 juin 2024 par VrboOwner, Gestion de l’hôtel
Hi Robert, thank you for your review! We are so happy to hear that you guys enjoyed your stay! We do apologize about the towels. We would have been happy to get more for you. We hope to host you again in the future!
par un voyageur
We will be back!
Publié le 23 mai 2024 sur HomeAwayHad a great stay! The cottage was just as described and very clean!
Commentaires de Gestion de l’hôtel
23 mai 2024 par VrboOwner, Gestion de l’hôtel
Tracey, thank you for your feedback! We're delighted to hear that you had a great stay and found the cottage just as described and very clean. We look forward to welcoming you back in the future!
par un voyageur
Overall a fine stay
Publié le 2 avr. 2024 sur HomeAwayProperty managers were easy to communicate with. House itself was very clean and beds were comfy. However, the house could use some care; walls scuffed, decor and furniture broken, dishes (which is on guests to clean at check out) were dirty and the pots and pans need immediate replacement. Location is great.
Commentaires de Gestion de l’hôtel
2 avr. 2024 par VrboOwner, Gestion de l’hôtel
Hello Sarah,
Thank you for taking the time to share your feedback. We appreciate your kind words regarding our property managers and the cleanliness and comfort of the house. We apologize for any inconvenience caused by the condition of some aspects of the property.
Regarding the issues you mentioned, we take them very seriously and will address them promptly. Our team will ensure that the issues you mentioned will be addressed. Additionally, we will invest in new pots and pans to ensure that our guests have a satisfactory cooking experience. For the future, please feel free to reach out to us and make us aware of your concerns, we would be more than happy to resolve this as soon as possible during your stay with us.
We hope that despite these issues, you were still able to enjoy the great location of the property. We would welcome the opportunity to host you again and provide you with the exceptional experience that we aim to deliver to all our guests. Thank you for choosing our property.
Thank you,
KEES Vacations
par un voyageur
Nice place in beautiful location!
Publié le 28 oct. 2023 sur HomeAwayLayout of property is very nice and spacious! Was very clean and beds comfortable! Could benefit with a little updating! Thoroughly enjoyed stay at this property!
Commentaires de Gestion de l’hôtel
17 janv. 2024 par VrboOwner, Gestion de l’hôtel
Hi Karl! Thank you for your review. We are happy to hear that you enjoyed your stay with us. We hope to host you again on your next visit to the Outer Banks.
