Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Friend vacation
Publié le 5 oct. 2024 sur HomeAwayThe property is really nice, view is lovely
The neighbor is very friendly. Had an amazing time with my wife and friends. Thank you for the opportunity to rent out your property
par un voyageur
Family Vacation
Publié le 12 juill. 2024 sur HomeAwayMe and my family's stay was absolutely amazing!
par un voyageur de Albuquerque
Great time
Publié le 24 mai 2024 sur HomeAwayWe had a great time.
par un voyageur
Very beautiful house!
Publié le 10 mai 2024 sur HomeAwayMy family loved staying here! The proximity to El Yunque and the Ceiba ferry was perfect for the activities we wanted to do. While we stayed there, the power and wifi went out from an outage and Patty was very responsive.
par un voyageur
The PERFECT location.
Publié le 13 févr. 2024 sur HomeAwayA group of 11 of close friends stayed here for a week. In my opinion it was the perfect location for getting around to sight see. When we booked we were looking for a location that included a pool. They are calling this a hot tub, but it's more of a conversation pool which worked perfect for our group. The temperature is adjustable and was perfect for us at 94. The rooms were all furnished well and clean. The beds were comfortable. We felt the location was safe and secure. It was far enough away from the large cities and traffic, yet close enough to go there if you wanted. There are plenty of things to do that are within 30 minutes. Our group said they'd love to return one day.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par VrboOwner, Gestion de l’hôtel
Don, thank you for staying with us, your welcome back anytime. We do have a condo in Luquillo that sleeps 8, if group is ever smaller.
par un voyageur
Family / Birthday Vacation
Publié le 12 déc. 2023 sur HomeAwayWe stayed for the week about 7 of us & the place was so beautifully and comfortable. So calm and quiet . Pool was perfect. We would definitely stay again!
par un voyageur
Wonderful experience in the mountains of Puerto Rico.
Publié le 3 oct. 2023 sur HomeAwayEvery nice and cool not hot. And the pool fabulous.
par un voyageur de Belleville Nj 07109
Very Beautiful place to stay
Publié le 14 sept. 2023 sur HomeAwayMy was great Very nice place and would like stay again the next time icome back Puerto Rico
par un voyageur
Amazing home
Publié le 16 août 2023 sur HomeAwayWe were welcome with a very tasty Sangria bottle. We celebrated the amazing home with all the essentials you need for a kitchen. The house is simply amazing, cozy ✨️, clean, is just perfect. Its fully equipped, I felt liked at home. Very safe and quiet neighborhood.
The spa was super clean. My favorite time at the spa was at night looking up at the 🌟 🤩 and listening to the Coqui. It has all you need and more for the perfect vacation. Thank you for sharing your Casita Heliconia with us 🙏
Commentaires de Gestion de l’hôtel
17 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review. I'm so glad you enjoyed your stay. My favorite is the star gazing to.
You and your family are welcomed back anytime.
par un voyageur
Dirty and broken down
Publié le 4 août 2023 sur HomeAwayI was under the assumption that the facility was clean. It had a thick dusting layer on all the light shades and end tables. Crumbs under the sofas and cabinets had grease stains. The baseboards were sticky, and there was a swarm of ants around that area—dirty dishes in the cupboards. Shower curtains had stained as if they had never been changed. Bed sheets smelt like mildew, and sheets also had stains—no extra comforters or sheets.
We were unable to use the tiny house due to a faucet being broken. Also, we would not have used the little house due to it being scorching in there; the ac was not cooling the home down at all. We ended up all in the primary place.
Also, the lights in the main room flickered, as well as in the room next to it. In the first room to the left, the bed was broken; it would slant when you climbed in the bed it sank in sideways.
Overall not a great vacation since I had to clean due to my son's allergies. I would not recommend it to anyone with allergies or children with seasonal allergies.
Also, the property manager became very defensive when I bought the following issues and concerns I had concerning the cleanliness and of the broken furniture.
Hopefully next year's I will be able to better enjoy my vacation! At a different r&b location.
Commentaires de Gestion de l’hôtel
15 août 2023 par VrboOwner, Gestion de l’hôtel
Hello Vicky, I've address cleaning items with my cleaner. I don't believe I was defensive, I was surprised because you didn't bring up any issues until you were checking out. I would have been happy to have had my cleaner back in during your stay. The broken comment on your review was a box spring off the frame, also would have fixed for you. All our furniture is under 2 years old and we do change out all linens every 3 months or as needed. The faucet in the casita was replaced the 1st day of your arrival. Apologies for you not having a great stay. We take pride in our home and want all guests to be happy and comfortable.
