Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,6 Service et personnel
3,7 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par john, Gestion de l’hôtel
Our rating on other sites is very high. If there was something soecific. did you bring it to a staff members attention. we give high priority to cleanliness please be specific rather than throw sone random number out there
par un voyageur
Publié le 28 mars 2023 sur Expedia
par un voyageur
Publié le 4 juill. 2022 sur Hotels
I booked 2 weeks earlier but the whole villa was rented. I and my friend ended up not going on the booked schedule and wasn’t given a refund.
Commentaires de Gestion de l’hôtel
4 juill. 2022 par John, Gestion de l’hôtel
The villa was booked at same time as
She booked one of rooms on instant booking She was going to choose a latter date and talk to her girlfriend in the meantime we put her tenatively in.one of our comparable two pax queen not listed on hotels.com. iand tried to confirm up to day before but no response back to us a refund wasnt discussed. She ended up not showing up or responding to our attempt to communicate with us
The room remained empty. Again
Refund was not discussed
par un voyageur
Publié le 26 déc. 2021 sur Hotels
par un voyageur
Publié le 12 févr. 2020 sur Expedia
par un voyageur
Publié le 21 janv. 2019 sur Hotels
Very rude owner! And he even bring us to other hotel that later to found out it was more cheaper than the pay that i gave him!
Commentaires de Gestion de l’hôtel
23 janv. 2019 par John, Gestion de l’hôtel
Once in a while we get back to back bookings and a double booking occures. As soon we realized this happened we contacted them they insisted this was our problem. I was already working on alternative placement. It was a full weekend and I found a place after calling around for an hour. I ended up actually taking 153 peso out of pocket to accommodate them. I didn’t have to do that I could have contacted Expedia and requested refund to them. The reason they are saying it is more is because Expedia still charges their fee This customer went to the location and called us back and said the place was fine. Then 12 hours later called us up at midnight being totally drunk and started yelling st us. The other resort said they were very disruptive we were not rude I simply asked her why she didn’t say something at noon when they looked at the place. I would have continued looking for them if it wasn’t satisfactory. We are currently working with Expedia as we are new with them to require all reservations to be prespproved like our other agencies. We only have 5 rooms and they fill fast
par un voyageur
A beautiful place to stay or hold an event
Publié le 25 déc. 2018 sur Hotelspar un voyageur
Publié le 18 déc. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
19 déc. 2018 par John, Gestion de l’hôtel
What a great guest. thank you for choosing us your welcome anytime
