Note fondée sur 1 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
2,0 Service et personnel
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Dubai
Publié le 15 oct. 2019 sur Expedia
Location and view was nice.
Staff attitude, food, WiFi connection and other amenities were pathetic.
Room tariff is as per 4 star standards, but quality of service is like 2 star
Commentaires de Gestion de l’hôtel
15 oct. 2019 par Tag Resorts, Gestion de l’hôtel
Dear Sir,
We regret the inconvenience caused to you during your stay. We are devastated to hear you had such a bad experience with us. We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. Although we know that it is not going to change the past, but we have noted down your mentioned concerns and we will surely look into them and get them rectified as soon as possible. Your feedback is valuable to us as it always motivates us to work more diligently in making your stay memorable.
