Note fondée sur 891 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 juill. 2024 par FOM, Gestion de l’hôtel
Dear Hassan, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
par un voyageur
Publié le 22 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 juill. 2024 par FOM, Gestion de l’hôtel
Dear Michael, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
par un voyageur
Publié le 22 mai 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
23 mai 2024 par FOM, Gestion de l’hôtel
Dear Rachid, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
par un voyageur
Publié le 17 mai 2024 sur Expedia
reception staff ineffective in finding a solution to the noise and dust caused by work in the rooms (chisel and saw). Lack of respect for the customer in the responses provided, even misleading, to calm legitimate discontent. No swimming pool service under construction, not usable.
Commentaires de Gestion de l’hôtel
20 mai 2024 par FOM, Gestion de l’hôtel
Dear Christophe, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us, It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Our staff's professional service is a point of pride for us and we are quite disappointed to hear that you felt we underperformed in some areas, nevertheless please rest assured that your comments will be shared with the entire team for information and further revision.Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
par un voyageur
Publié le 10 mai 2024 sur Expedia
Good experience overall
Commentaires de Gestion de l’hôtel
15 mai 2024 par FOM, Gestion de l’hôtel
Dear Rachid, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Accueil du veilleur de nuit et du personnel
Commentaires de Gestion de l’hôtel
22 févr. 2024 par FOM, Gestion de l’hôtel
Dear Hassen, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
par un voyageur
Publié le 21 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 janv. 2024 par FOM, Gestion de l’hôtel
Dear Sylvain, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
par un voyageur
Publié le 12 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 févr. 2024 par FOM, Gestion de l’hôtel
Dear Sylvain, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. Your feedback will be effectively used to take corrective measures concerning services. It breaks our heart to hear that we did not meet your expectation, Please accept our since apologies for the inconvenience caused. We have gotten InTouch through the email so that we can understand what could have went wrong. Please give us another chance to exceed your expectation in your next visit to Nairobi. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi.
par un voyageur
Nairobi
Publié le 16 déc. 2023 sur HotelsVery good hôtel in the centre with a delightful staff and breakfast
Commentaires de Gestion de l’hôtel
18 déc. 2023 par FOM, Gestion de l’hôtel
Dear Teddy, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
par un voyageur
Publié le 31 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 nov. 2023 par FOM, Gestion de l’hôtel
Dear Yannic, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
