Note fondée sur 147 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mai 2024 par Dorcas Mbithe Reservations Supervisor, Gestion de l’hôtel
Dear Aurelie,Thank you for staying with us and we appreciate your feedback. We Look forward to hosting you again in the near future.Regards Dorcas Mbithe
par un voyageur
Publié le 16 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 janv. 2024 par J Maingi Front Office Manager, Gestion de l’hôtel
Dear Guest,Thank you for staying with us and we appreciate your feedback. We look forward to welcoming you back soon. Regards J Maingi Front Office Manager
par un voyageur
Pretty good
Publié le 24 juill. 2023 sur HotelsNice Hotel. Only thing to complain is an absence in my room of a proper window and the noise of the ventilation system.
Otherwise clean, nice hotel with a good staff.
Commentaires de Gestion de l’hôtel
25 juill. 2023 par Regards J Maingi Front Office Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking time to share your feedback with us. We appreciate your valuable feedback. We look forward to welcoming you back soon.Regards J Maingi Front Office Manager
par un voyageur
Publié le 26 sept. 2024 sur Hotels
The hotel is located behind Sarit Centre shopping mall. Easy access for convenient store, Indian food around and other amenities.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Dorcas Mbithe Reservations Supervisor, Gestion de l’hôtel
Dear Biswajoy,Thank you for taking time to share your feedback with us. We are glad that we were able to meet and exceed your expectations and we look forward to welcoming you back soon. We shall be sure to share your kind words with the team. Regards Dorcas Mbithe
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Location is awesome with Sarit Centre less than a 5min walk away. Great for business travellers
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Dorcas Mbithe Reservations Supervisor, Gestion de l’hôtel
Dear Nana,Thank you for taking time to share your feedback with us. We are glad that we were able to meet and exceed your expectations and we look forward to welcoming you back soon. We shall be sure to share your kind words with the team. Regards Dorcas Mbithe
par un voyageur de Madina
Publié le 21 sept. 2024 sur Expedia
Didn’t allow early checkout
Commentaires de Gestion de l’hôtel
21 sept. 2024 par J Maingi Front Office Manager, Gestion de l’hôtel
Dear Sena,Thank you for taking time to share your feedback with us. Please allow me to apologize as we were not able to honor your request.I understand that it was frustrating that we were not able to make changes to your reservation due to a last minute change on your plans. Please note that booking was made through a 3rd party and we have cancellation policies that guide us and we also have internal policies that guide us as well. In this case we were not able to honor your wish as the amendment was outside the cancellation period and hotel was on high occupancy. We do hope that you understand.Once again thank you for your feedback and we do hope that you will stay with us again. Regards J Maingi Front Office Manager
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Dorcas Mbithe Reservations Supervisor, Gestion de l’hôtel
Dear Jyoti,Thank you for staying with us and we appreciate your feedback. We look forward to welcoming you back soon. Regards Dorcas Mbithe
par un voyageur
Publié le 14 sept. 2024 sur Expedia
We loved it! It was a sleek and beautiful place that we felt so comfortable. The staff was all so friendly and helpful and welcoming. I wish I could remember all the names of the amazing people, but I remember Nelly at the front desk helped us with a bunch of things on our last day and she was great!
The breakfast is large with so many options. They had local things, international options, pastries, an omelette station, and more. they make great coffee to go with your breakfast and it was such a carefree way to start the day. They have a nice restaurant and bar on the top floor which was another easy way to end the day if we didn't want to leave the hotel in the evening.
They are also in a great location right by Sarit Mall which has a nice bank for taking out money and every store you could think of. There are multiple Massai markets within walking distance as well as nice restaurants.
The room was a good size and they have a very convenient button to select "do not disturb" or to call for room service. It felt very high tech and easy and it's nice that room service is 24/7.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Dorcas Mbithe Reservations Supervisor, Gestion de l’hôtel
Dear Daniel,Thank you for taking time to share your feedback with us. We are glad that we were able to meet and exceed your expectations and we look forward to welcoming you back soon. We shall be sure to share your kind words with the team. Regards Dorcas Mbithe
par un voyageur
Publié le 10 sept. 2024 sur Expedia
This hotel is a sure bet you will never be disappointed they have high standards great staff and property is well maintained. I will not hesitate to recommend this hotel or stay there again. Krudos to staff and management.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Dorcas Mbithe Reservations Supervisor, Gestion de l’hôtel
Dear Idrissa,Thank you for taking time to share your feedback with us. We are glad that we were able to meet and exceed your expectations and we look forward to welcoming you back soon. We shall be sure to share your kind words with the team. Regards Dorcas Mbithe
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par J Maingi Front Office Manager, Gestion de l’hôtel
Dear Lygia,Thank you for staying with us and we appreciate your feedback. We look forward to welcoming you back soon. Regards J Maingi Front Office Manager
