Note fondée sur 37 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
67 % des clients le recommandent
4,1 Propreté de la chambre
3,8 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Dresden

Ce voyageur a laissé seulement une note Publié le 30 mars 2024 sur Expedia
5 sur 5
par un voyageur

Publié le 16 févr. 2024 sur Expedia
Amazing. Home away from home.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Grace John, Gestion de l’hôtel
Dear Elly,Thank you for always patronizing Heri Heights Serviced Apartments and for taking your time to review us on this platform. We are happy that you have always had a wonderful time here.We look forward to keep hosting you.Best Regards,Grace John,Heri Heights Serviced Apartments.
5 sur 5
par un voyageur

Publié le 15 janv. 2024 sur Expedia
Amazing
Commentaires de Gestion de l’hôtel
18 janv. 2024 par Grace John, Gestion de l’hôtel
Dear Elly,Thank you for always choosing to stay at Heri Heights Serviced Apartments and for taking your time to review us on this platform. We are glad you had a pleasant stay with us. We would be delighted to continue hosting you in the future.Best Regards,Grace John,Heri Heights Serviced Apartments.
4 sur 5
par un voyageur

Publié le 10 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 janv. 2024 par Grace John, Gestion de l’hôtel
Dear Johannes,Thank you for having chosen to stay at Heri Heights Serviced Apartments and also for taking your time to review us on this platform. We would be happy to be hosting you while you are in Nairobi.Best Regards,Grace John,Heri Heights Serviced Apartments.
5 sur 5
par un voyageur

Publié le 19 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 mai 2023 par Joash- FO Agent, Gestion de l’hôtel
Thank you for the rating on the Expedia platform.
4 sur 5
par un voyageur

Publié le 8 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 janv. 2023 par Joash- FO Agent, Gestion de l’hôtel
Thank you for taking your valuable time to rate us
4 sur 5
par un voyageur

Publié le 8 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 janv. 2023 par Joash- FO Agent, Gestion de l’hôtel
Thank you for taking your valuable time to rate us
4 sur 5
par un voyageur

Good price Great size

Publié le 8 janv. 2023 sur Hotels
This stay was one three-part stay. There were a few challenges with the rooms and with myself, as I traveled with a broken leg. However, the staff was very helpful. They assisted us in every way they could. I would stay here again.
Commentaires de Gestion de l’hôtel
11 janv. 2023 par Grace John, Gestion de l’hôtel
Dear Candace,Thank you for having chosen to stay with us at Heri Heights and for taking time to review us on this platform. Your feedback is very important to us as it helps to improve on our areas of weakness so as to provide the best services to our guests. We sincerely apologize for the challenges you encountered and we promise to do better and ensure such does not happen again. On the other hand we are glad we were of help to you and you loved your stay with us. We would be glad to host you again in the future.Have a beautiful 2023.Kind Reagrds,Grace John,Front Office Team Leader.
3 sur 5
par un voyageur

Could Be Better

Publié le 19 nov. 2021 sur Hotels
Heri Heights is a nice place but the wi-fi is very poor, cleanliness not the best our first night was interrupted by a noise after complaining to the staff this was sorted and our 2nd night was a peaceful.
Commentaires de Gestion de l’hôtel
19 nov. 2021 par Joash Mutai, Gestion de l’hôtel
Dear Richard, Thank you for taking your precious time to review us on Expedia platform. We appreciate your feedback concerning the challenges that you experienced during your stay as this helps us to improve on our product and service delivery to give the best hospitality services in Nairobi Kenya. About the internet issue this has been resolved and the management has come up with a back up plan to mitigate in case of such scenario in future. Thank you once again for choosing us during your visit to Nairobi and we look forward to hosting you once again in a near future. Warm regards
5 sur 5
par un voyageur

Publié le 25 oct. 2021 sur Expedia
Amazing place.. the rooms are huge.. I am definitely staying here again.
Commentaires de Gestion de l’hôtel
26 oct. 2021 par Julian Muthama, Front Desk Agent, Gestion de l’hôtel
Dear Elly, Thank you for choosing and staying at Heri Heights Serviced Apartments and for reviewing us on this platform, we are delighted to note that you find our place amazing with huge rooms. We are looking forward to hosting you again once you visit Nairobi.