Note fondée sur 125 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
89 % des clients le recommandent
4,1 Propreté de la chambre
4,3 Service et personnel
3,6 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 19 avr. 2017 sur Expedia
La piscine n'egiste pas c'est juste la photo!!!!!!!!!!!!
4 sur 5
par Patrick de Lyon en france

Hôtel agréable avec cadre de verdure exceptionnel

Publié le 26 juin 2015 sur Hotels
Très agréable mais ayant un pied cassé et ne pouvant me déplacer nous avons été obligé de rester à l'hôtel mais heureusement il y avait la piscine.
5 sur 5
par un voyageur

Publié le 28 nov. 2023 sur Expedia
Lovely staff and beautiful grounds. Highly recommended.
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 21 sept. 2023 sur Expedia
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 16 juin 2023 sur Expedia
2 sur 5
par un voyageur

Publié le 15 mars 2023 sur Expedia
We were so disappointed in the Hotel Troy, we left after one night. Many things were broken in my room, there were ants crawling all over the floor. The staff were very pleasant but way too few, so service was quite poor. Tea at breakfast the next morning took one hour to receive. I tried numerous times through emails and phone calls to speak with hotel management but still have not heard back from anyone regarding my concerns. I hope they'll do better! It's a pretty property.
3 sur 5
par un voyageur

Publié le 28 août 2022 sur Expedia
The cottage room was nice and pretty, with a little common area with couches and a kitchenette. The double room on the other side, not so much. Very hard to sleep because of the dogs barking or wimping most of the night and very basic room. The place is sadly run down, garden might have been beautiful in the past but could use some maintenance and the dining room is cold and unfriendly. Food was not the best we had. Still a good option if you just want a room to sleep and don’t want to spend too much. This is also conveniently located next to the elephant orphanage, the giraffe center and Nairobi National Park.
3 sur 5
par un voyageur

Just an average hotel

Publié le 26 mars 2022 sur Hotels
The checkin process was disappointing as they couldn’t find my reservation for a while. Internet is very spotty. Staff are friendly but everything else was mediocre.
5 sur 5
par un voyageur

Great for tucked away relaxing stay

Publié le 11 févr. 2022 sur Hotels
This came recommended to me by a new acquaintance. Highly recommend for an out of the way, tucked in a wooded area to truly relax away from the city center. Near the national park, BOMAS, and regional Wilson Airport. Great service. Internet is intermittent, but manageable within the main reception/restaurant area and rooms above. Very clean!
4 sur 5
par un voyageur

Great service at Troy hotel

Publié le 28 oct. 2021 sur Hotels
The stay was great and the staff were very friendly. We had a nice relaxing day round the pool. The cottage was spacious and the setting was beautiful in the shade of the trees