Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Sainte anne
Publié le 20 sept. 2022 sur Expedia
Le personnel est agréable et au service des clients. Bémol , la route pour y accéder et la douche n’a pa de pression d’eau.
par un voyageur
Publié le 17 juill. 2024 sur Expedia
par un voyageur
Publié le 4 juill. 2024 sur Expedia
We love the Masai Lodge this is the second time we're visiting the facility. Staff is very friendly and helpful facility is nice and has excellent view on the Nairobi national Park. Rads to the hotel are bumpy and needs a lot of work
par un voyageur
Publié le 4 juin 2024 sur Expedia
The lodge offers great scenic views over a narrow gorge and fast flowing river into the Nairobi National Park. The staff are generally helpful and very polite. The food is fine but the choice is quite limited. The rooms are clean but a little old and rough around the edges but certainly not run down. The grounds are wonderful, a large area with a lot of trees filled with wildlife - exotic butterflies, birds, rock hyrax’s and monkeys, all roaming free. It is a quiet and peaceful place as opposed to the noise and bustle of downtown. The downside is the distance from Nairobi, to Jomo Kenyatta airport is between one and one and a half hour’s drive depending on traffic in the city. The lodge does arrange transfers for around US$50.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par lydia, Gestion de l’hôtel
Thank you for your thoughtful feedback about the lodge. We're delighted that you enjoyed the scenic views, peaceful atmosphere, and abundant wildlife that makes our location unique. It's also great to hear that our staff was helpful and polite, and that you found the rooms clean and comfortable, even if a bit rustic.Regarding the food options, we appreciate your input and will certainly review how we can broaden our menu offerings to enhance guest experience. We’ll also take your comments about the rooms into account as we continue to improve our facilities.We understand that the lodge's distance from Nairobi and the airport can be a bit of a challenge, and we're glad that our transfer services helped in this regard. We always strive to make the journey as smooth as possible for our guests.Thank you again for your detailed feedback, and we hope to welcome you back for another peaceful and wildlife-filled stay!
par un voyageur
Publié le 17 mars 2024 sur Expedia
par un voyageur
I love this place!
Publié le 16 févr. 2024 sur HotelsThe staff are awesome, food is great and I feel well taken care of here. Highly recommend.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Masai Lodge, Gestion de l’hôtel
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and felt well taken care of. Our team strives to provide the best experience for our guests, and we're glad it showed. Looking forward to welcoming you back soon!
par un voyageur
Publié le 19 oct. 2023 sur Expedia
par un voyageur
Publié le 9 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
10 oct. 2023 par Nelly., Gestion de l’hôtel
Dear Theresa, thank you for your review. we are glad you enjoyed your stay with us and we are looking forward to hosting you again in our beautiful facility.
par un voyageur
Publié le 3 juill. 2023 sur Expedia
the park has an unique environment and ambiance in the middle of the park, with room view over the park and beautiful surrounding. With a guide you can make a fantastic walk in the park, the glass bridge and when you are lucky you see still game! A place difficult to check out!!! Very friendly personnel!
Commentaires de Gestion de l’hôtel
3 juill. 2023 par Grace, Gestion de l’hôtel
Thank you for the positive review,You are always welcomed again in Masai Lodge.
par un voyageur
Entspannter Startpunkt nach Ankunft
Publié le 18 avr. 2023 sur HotelsEntspannter Wochenend Aufenthalt im Nairobi National Park, nach der Landung am Flughafen in weniger als einer Stunde in der lodge und erst einmal entspannen. Preis Leistung passt, das Team ist freundlich und immer bemüht. Ideal für 2-3 Tage bevor es dann ins nahe und quirlige Nairobi geht.
