Note fondée sur 46 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Comfortable and nice
Publié le 4 mars 2024 sur HotelsWe were here for one night with our family. There was a little mix up at first, but everything got solved. Following up on this the hotel offered us a complimentary dinner at their restaurant.
Lydia was really great and the cooking was devine. I highly recommend this.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Rajesh, Gestion de l’hôtel
Dear Guillaume and family,it was pleasure to welcome you to Muthu Silver Spring, We are really for intial hiccup with regards room but glad we were able to meet and exceed your expectations, we look forward to welcoming you backBest RegardsRajesh.S
par un voyageur
Publié le 13 août 2024 sur Expedia
We stayed here for one night. The hotel has seen better days. The wall paint is peeling, scuff marks on the walls in the rooms, internet did not work above the first floor reception area. More than one hour to gat a salad for dinner. At the breakfast buffet there was instant coffee but no hot water. The price is good but also is an example of you get what you pay for,
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Anatoli Martinez. GRO., Gestion de l’hôtel
Dear Mr Roger. My apologies for all the inconvinients you had during your stay at our Hotel. Your review it is very helpful in order to improve our services and provide a better service.Thank you very much for your stay with us during your time in Nairobi.All best Regards,
par un voyageur
Publié le 18 juill. 2024 sur Expedia
I would easily recommend this hotel to anyone visiting kenya.
The hotel staff are very friendly and accommodating and the facilities are really good!
The buffet is really good as well with a good variety of foods.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Anatoli Martinez. GRO, Gestion de l’hôtel
Dear Mr Ken. Thank you very much for your review and your nice comments about our facilities. Our staff thank you very much. This will encourage us to continue providing a good service and improve it Best Regards.
par un voyageur
Publié le 15 juill. 2024 sur Hotels
par un voyageur
Publié le 22 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Anatoli Martinez. GRO, Gestion de l’hôtel
Dear Mr Teddison. I would love to thank you in behalf of our staff for the good comments about our facilities during your stay with us in Nairobi.All best Regards.
par un voyageur
Publié le 9 juin 2024 sur Expedia
Needs major renovations
Commentaires de Gestion de l’hôtel
9 juin 2024 par Anatoli Martínez. GRO at Muthu Silver Springs., Gestion de l’hôtel
Dear Ian. Thank you very much for choosing our facilities in Nairobi and also for your feedback, which really will help us to improve our facilities and services. Best regards.
par un voyageur
Publié le 9 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 mai 2024 par Anatoli Martínez. GRO at Muthu Silver Springs., Gestion de l’hôtel
Dear guest. Thank you very much for your feedback and for chosing our Hotel for your conference. We will be happy to have you back in the future. Best Regards
par un voyageur
Publié le 20 févr. 2020 sur Hotels
par un voyageur de Tanzania
Publié le 29 janv. 2020 sur Expedia
The standard room was a bit small - but ok for a single occupant. Would be crowded for two. Internet wasn't fantastic at times. Other than that, everything else was fine. Very clean, well maintained. Service was good and so was the food. I would stay here again.
Commentaires de Gestion de l’hôtel
3 févr. 2020 par Front Office Manager, Gestion de l’hôtel
Dear Guest,
Thankyou for your feedback, We have different room categories and have spacious rooms too. Your feedback will be shared with the rest of the team and we look forward to hosting you agin.
Kind Regards
Lucy Muhuri
par un voyageur
Not so good hotel
Publié le 22 déc. 2019 sur HotelsNice stay, but hotel is old and has an unpleasant smell.
Commentaires de Gestion de l’hôtel
3 févr. 2020 par Front Office Manager, Gestion de l’hôtel
Dear Josephine,
Thank you for your feedback. We are sorry you found the hotel old. We are refurbishing the hotel to make your next visit comfortable.
Kind Regards
Lucy Muhuri
