Note fondée sur 52 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Comfortable and nice
Publié le 4 mars 2024 sur HotelsWe were here for one night with our family. There was a little mix up at first, but everything got solved. Following up on this the hotel offered us a complimentary dinner at their restaurant.
Lydia was really great and the cooking was devine. I highly recommend this.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Rajesh, Gestion de l’hôtel
Dear Guillaume and family,it was pleasure to welcome you to Muthu Silver Spring, We are really for intial hiccup with regards room but glad we were able to meet and exceed your expectations, we look forward to welcoming you backBest RegardsRajesh.S
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Frendly staff
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Guest Relations Officer., Gestion de l’hôtel
Dear Mr Peter,Thank you very much for choosing Muthu Silver Springs as your home in Nairobi. We really appreciate your feedback, that encourage us to keep going with the good work.We will be very happy to have you back anytime.Asante sana.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Rooms very old style and no proper electric attachments.. need to renew rooms
Commentaires de Gestion de l’hôtel
4 oct. 2024 par GRO, Gestion de l’hôtel
Hello Mr Ashwin.Thank you very for choosing Muthu Silver Springs Hotel for your stay in Nairobi.We sincerely appreciate your feed back, it will helps us to improve our services.For your next visit we will be very happy to have you with us once more time.Best regards,Guest Relations Officer.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Terrible don't do it, luckily I was only there one night in between trips, no air-conditioning, old dirty furniture, the room was filled with mosquitoes, when I open the wardrobe there were more, it spent two hours catching and killing mosquitoes.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par GRO, Gestion de l’hôtel
Dear Mr Patrick,Thank you very much for choosing Muthu Silver Springs for your staying in Nairobi.My deepest apologies for all the inconvinients during your stay.We really appreciate your feedback that will help us to improve our services.Best Regards,Guest Relations Officer
par un voyageur
Publié le 10 sept. 2024 sur Expedia
When taking a shower the was sometimes cold and warm.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Anatoli Martinez. GRO, Gestion de l’hôtel
Dear Mr Cecil. Tour feedback for us is very important, we appreciate, thank you very much on behalf of our staff.We really appreciate and we continuously look for improve our services according to the standards of MGM Company. Muthu a Silver Springs Hotel. Best Regards.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Very nice staff
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Anatoli Martinez. GRO, Gestion de l’hôtel
Dear Mr Cecil. Thank you very much for your nice feed back during your stay at Muthu Silver Springs Hotel. This will help our staff to maintain the good job and to improve it.Thanks for chosing MGM Muthu Silver Springs Hotel.
par un voyageur
Publié le 30 août 2024 sur Expedia
The location the cleaning
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Anatoli Martinez. GRO , Gestion de l’hôtel
Dear Mr Leon. Thank you very much for chosing us while you stay here in Nairobi. Our team is very happy with your review. Also this will encourage us to keep our well doing job and improve it All best Regards,Anatoli Martinez. GRO.
par un voyageur
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Anatoli Martinez. GRO, Gestion de l’hôtel
Dear Mr Laban. Thank you very much for your positive comment about our facilities during your stay here in Nairobi.Our team thank you. This will encourage us to keep going with the good work and improve it.All best Regards.
par un voyageur
Publié le 13 août 2024 sur Expedia
We stayed here for one night. The hotel has seen better days. The wall paint is peeling, scuff marks on the walls in the rooms, internet did not work above the first floor reception area. More than one hour to gat a salad for dinner. At the breakfast buffet there was instant coffee but no hot water. The price is good but also is an example of you get what you pay for,
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Anatoli Martinez. GRO., Gestion de l’hôtel
Dear Mr Roger. My apologies for all the inconvinients you had during your stay at our Hotel. Your review it is very helpful in order to improve our services and provide a better service.Thank you very much for your stay with us during your time in Nairobi.All best Regards,
par un voyageur
Publié le 18 juill. 2024 sur Expedia
I would easily recommend this hotel to anyone visiting kenya.
The hotel staff are very friendly and accommodating and the facilities are really good!
The buffet is really good as well with a good variety of foods.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Anatoli Martinez. GRO, Gestion de l’hôtel
Dear Mr Ken. Thank you very much for your review and your nice comments about our facilities. Our staff thank you very much. This will encourage us to continue providing a good service and improve it Best Regards.
