Note fondée sur 53 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
69 % des clients le recommandent
4,4 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Publié le 18 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Muthu Sovereign Suites & Spa, Limuru Road, Nairobi, Gestion de l’hôtel
Dear Verified Traveller,Firstly, I would like to express our gratitude for taking the time to provide feedback on your stay at Muthu Sovereign Suites and Spa. We are sorry to see that your holiday was not entirely satisfactory. Please accept our sincere apologies for any inconvenience caused.We value the feedback of our guests and use them as a tool for improving our services. We assure you that we always strive to provide our patrons with exceptional service. We look forward to showing you the customary hospitality of Muthu Sovereign Suites and Spa.Thanks & Regards,Atendra Singh, Hotel Manager.
5 sur 5
par un voyageur

Highly recommended

Publié le 20 mars 2024 sur Hotels
A great place for a couple of days staycation. The personell was amazing. Fantastic food, specially the breakfast. An old mansion turned in to a hotel as I understand. It is not super modern and has a bit of wear and tear but for me it is part of the charm. Very calm surroundings. Maybe not for the traveller that is looking for an action filled adventure. For me, that wanted a couple of lazy days, away from "it all", this was perfect.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Muthu Sovereign Suites & Spa, Limuru Road, Nairobi, Gestion de l’hôtel
Dear Nique,Thank you for the fantastic feedback. We are thrilled to hear that you enjoyed your stay cation with us, especially the amazing personnel and fantastic breakfast. We appreciate your kind words about the charm of our old mansion hotel and the calm surroundings. We are delighted to have provided you with the perfect place for a relaxing getaway.Thanks & Regards,Atendra Singh, Hotel Manager
4 sur 5
par un voyageur de SUGAR LAND

Publié le 18 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Muthu Sovereign Suites & Spa, Limuru Road, Nairobi, Gestion de l’hôtel
Dear Paulette,Thank you for visiting Muthu Sovereign Suites and Spa. We appreciate the positive ratings and recommending us to others. We looking forward to hosting you again in the future.Thanks & Regards,Atendra Singh, Hotel Manager.
5 sur 5
par un voyageur de Sunnyvale

Publié le 3 août 2023 sur Expedia
Great stay, if you want to stay north of Nairobi. Place has a unique colonial character, service is more reflective of times gone by. Food was great and well priced. Property is geared towards big events hosting so felt empty on many days and then suddenly full. Overall enjoyed it as a great sleeping pad for our north of Nairobi trips like hells gate national park, ziplining and ol pejete trips. Grounds were pretty, so you can enjoy a day or two in the property itself.
Commentaires de Gestion de l’hôtel
8 août 2023 par Muthu Sovereign Suites & Spa, Limuru Road, Nairobi, Gestion de l’hôtel
Dear Vikas,Thank you for your Feedback. We are delighted to hear that you had a great stay here at Muthu sovereign Suites and Spa. and enjoyed the unique colonial character of our property. We appreciate your kind words about our great and well-priced food. We understand that our property may feel empty on certain days and suddenly get busy due to hosting big events, but we are glad it served as a great sleeping pad for your trips to various attractions in the north of Nairobi. We also take pride in our beautiful grounds, which provide a pleasant atmosphere for our guests to enjoy. We value your patronage and hope to welcome you back soon.Thanks & Regards,Atendra Singh, Hotel Manager.
3 sur 5
par un voyageur

Publié le 3 mai 2022 sur Hotels
It’s ok
5 sur 5
par un voyageur

Publié le 29 août 2019 sur Expedia
It is a magical place. Old mansion turned to a boutique hotel. The staff including the manager Mr. Peterson are wonderful and friendly. The property is stunning and the rooms are extremely large. Great place to stay if you are on your way to Masai Mara.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 9 janv. 2019 sur Expedia
5 sur 5
par un voyageur de Scotland

Publié le 25 août 2018 sur Hotels
The service was excellent and the staff very friendly, the food was also very good.
5 sur 5
par Ndungu

Ce voyageur a laissé seulement une note Publié le 2 janv. 2018 sur Hotels
4 sur 5
par Raj

Sovereign Stay

Publié le 26 nov. 2017 sur Hotels
Hotel is a nice secluded area - ideal for a getaway weekend. Hotel needs brucing up bit dated and certainly could do with better lighting and hit water system.