Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,2 Service et personnel
3,1 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 mars 2024 sur Hotels
par un voyageur
Publié le 10 janv. 2024 sur Hotels
par un voyageur
Publié le 1 janv. 2024 sur Expedia
The rooms are run down for the price I paid and the bed was squawking with every turn I made. The bath tab had molds. I have spent the night in a cheaper and much better hotel in Ruiru.
par un voyageur
TERRIBLE
Publié le 23 janv. 2023 sur HotelsGarbage hotel had booked 13 nights and just stayed one. Nothing is as advertised. Deluxe room with no microwave and no mini fridge. No safe in the room and they post signs in the room that they are not responsible for your belongings. You can hear sounds from rooms 3 door down. STAY AWAY!!!!!
par un voyageur
It was ok but bathing water was just warm next mng
Publié le 22 sept. 2022 sur HotelsCommentaires de Gestion de l’hôtel
22 sept. 2022 par Rainbow Ruiru Resort, Gestion de l’hôtel
Hi Fahad, thank you for staying with us it was a pleasure hosting you.
par un voyageur
Publié le 25 sept. 2021 sur Expedia
Forced to park way too far from the property, literally deep in the woods, and walk to the hotel. Due to the fact that the bar open to public and there are live performances they get priority not the residents.
Had to beg for the assistance to bring luggage to my room, the sleeping front desk personnel protesting she was working “ alone” I don’t do the staffing, so can not help how many staff are on duty.
par un voyageur
Publié le 18 sept. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2021 par JC, Gestion de l’hôtel
Hello,
Please share with us the challenges you are facing.
par un voyageur
Publié le 26 mars 2021 sur Expedia
Everything was excellent.agood place to be and relax and to refer people to.
par un voyageur
Ok place to stay, not rushing back to stay again
Publié le 21 févr. 2021 sur HotelsThe resort is in need of updating, no hot water, no fridge, in general it was ok, clean and comfortable for the price....
Commentaires de Gestion de l’hôtel
21 févr. 2021 par JC, Gestion de l’hôtel
Thank you for taking the time to review our property.
We will work on the issues highlighted to ensure you have the best stay.
par un voyageur de Germany
Publié le 19 oct. 2019 sur Expedia
THE WORST CUSTOMER SERVICE EVER. THERES A BROWN LADY WITH SHORT HAIR THAT TREATS PEOPLE WITH SO MUCH HATE. MY HUSBAND AND I WILL NEVER STAYING THERE AGAIN.
ROOM SERVICE TAKES TWO HOURS LONG.
Commentaires de Gestion de l’hôtel
19 oct. 2019 par JC, Gestion de l’hôtel
Thank you for taking the time to review our property.
We apologize for the terrible experience faced. We will certainly work on improving the issues raised.
