Ratings based on 44 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 30, 2024 on Expedia
Comment from Hotel Management
Oct. 1, 2024 by Audrey S, Hotel Management
Dear Emmanuel,Thank you for taking the time to rate us on your stay. I am delighted you were able to take advantage of the property's ideal facilities and services as we take pride in delivering a seamless experience to ensure our guests stay is memorable. We certainly look forward to welcoming you back in the near future.Kind Regards,Audrey SambuGuest Service Manager
by A traveller
Posted Sep. 27, 2024 on Expedia
Comment from Hotel Management
Sep. 27, 2024 by Audrey S, Hotel Management
Dear Wilfrida,Thank you for taking the time to rate us on your stay. I am delighted you were able to take advantage of the property's ideal facilities and services as we take pride in delivering a seamless experience to ensure our guests stay is memorable. We certainly look forward to welcoming you back in the near future.Kind Regards,Audrey SambuGuest Service Manager
by A traveller
Posted Aug. 21, 2024 on Hotels
Comment from Hotel Management
Aug. 23, 2024 by Audrey S, Hotel Management
Dear Xian Jun,Thank you for taking the time to rate us on your stay. I am delighted you were able to take advantage of the property's ideal facilities and services as we take pride in delivering a seamless experience to ensure our guests stay is memorable. We certainly look forward to welcoming you back in the near future.Kind Regards,Audrey SambuGuest Service Manager
by A traveller
Safe & comfortable
Posted Aug. 21, 2024 on HotelsThe neighbourhood felt pretty safe, quiet, and had a few malls and restaurants nearby. Our friends living in Nairobi recommended it. The service was ok. The room was large and had all the amenities you would need.
Comment from Hotel Management
Aug. 22, 2024 by Audrey S, Hotel Management
Dear Guest,Thank you for taking the time to provide feedback on your recent stay at our property.I am delighted you were able to take advantage of the property's ideal facilities and surroundings as we pride ourselves in providing safety and comfort for all our guests during their stay.We certainly look forward to welcoming you back in the near future.Kind Regards,Audrey SambuGuest Service Manager
by A traveller
Posted Aug. 14, 2024 on Expedia
Everyone was very friendly. They all say welcome.
Comment from Hotel Management
Aug. 15, 2024 by Audrey S, Hotel Management
Dear Silas, Many thanks for your positive feedback. I am delighted you were able to take advantage of the property's ideal facilities and services as we take pride in delivering a seamless experience to ensure our guests stay is memorable. We certainly look forward to welcoming you back in the near future.Kind Regards,Audrey SambuGuest Service Manager
by A traveller
Posted Aug. 4, 2024 on Hotels
Comment from Hotel Management
Aug. 15, 2024 by Audrey S, Hotel Management
Dear Noman,Thank you for taking the time to rate us on your stay. I am delighted you were able to take advantage of the property's ideal facilities and services as we take pride in delivering a seamless experience to ensure our guests stay is memorable. We certainly look forward to welcoming you back in the near future.Kind Regards,Audrey Sambu,Guest Service Manager
by A traveller from Springfield
Posted Jul. 20, 2024 on Expedia
A very nice hotel. Breakfast was pretty good and the staff were very friendly.
Comment from Hotel Management
Jul. 22, 2024 by Audrey S, Hotel Management
Dear Julius, Many thanks for your positive feedback. I am delighted you were able to take advantage of the property's ideal facilities and services as we take pride in delivering a seamless experience to ensure our guests stay is memorable. We certainly look forward to welcoming you back in the near future.Kind Regards,Audrey SambuGuest Service Manager
by A traveller
Posted Jul. 9, 2024 on Expedia
Recently stayed at Somerset Westview Nairobi and had a wonderful experience. The staff were incredibly friendly and attentive, making sure all our needs were met. The food was great. The room was clean, spacious, comfortable, and well-maintained. Overall, everything was perfect, and I highly recommend this hotel for a delightful stay.
Comment from Hotel Management
Jul. 10, 2024 by Audrey S, Hotel Management
Dear Rabih, Many thanks for your positive feedback. I am delighted you were able to take advantage of the property's ideal facilities and services as we take pride in delivering a seamless experience to ensure our guests stay is memorable. We certainly look forward to welcoming you back in the near future.Kind Regards,Audrey SambuGuest Service Manager
by A traveller
Posted Jul. 8, 2024 on Expedia
Comment from Hotel Management
Jul. 9, 2024 by Audrey S, Hotel Management
Dear Lindcy,Thank you for taking the time to rate us on your stay. I am delighted you were able to take advantage of the property's ideal facilities and services as we take pride in delivering a seamless experience to ensure our guests stay is memorable. We certainly look forward to welcoming you back in the near future.Kind Regards,Audrey Sambu,Guest Service Manager
by A traveller from Springfield
Posted Jul. 4, 2024 on Expedia
Very nice Hotel. Highly recommended. I loved the breakfast options.
Comment from Hotel Management
Jul. 5, 2024 by Audrey S, Hotel Management
Dear Julius, Many thanks for your positive feedback. I am delighted you were able to take advantage of the property's ideal facilities and services as we take pride in delivering a seamless experience to ensure our guests stay is memorable. We certainly look forward to welcoming you back in the near future.Kind Regards,Audrey SambuGuest Service Manager
