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The Crossroads Hotel Westlands

3.0 star property
3-star hotel near Nairobi National Museum

Choose dates to view prices

Photo gallery for The Crossroads Hotel Westlands

Exterior
Reception
Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Westlands Road, Nairobi, 00200
  • Sarit Centre
    ‪15 min walk‬
  • The Aga Khan University Hospital
    ‪3 min drive‬
  • United Nations Office at Nairobi
    ‪9 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪30 min drive‬

Room options

View all photos for Comfort Triple Room, 3 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Comfort Triple Room, 3 Single Beds

  • 34 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Premium bedding, in-room safe, desk, laptop workspace

Family Suite

  • 66.00 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Deluxe Double Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Nairobi

Westlands stay.Within a 15-minute walk of this Westlands hotel, you'll find Nairobi National Museum and Sarit Centre. The Aga Khan University Hospital and Yaya Centre are also within 3 miles (5 km).

What's nearby

  • Nairobi National Museum - 13 min walk - 1.2 km
  • Sarit Centre - 15 min walk - 1.3 km
  • The Aga Khan University Hospital - 3 min drive - 3.1 km
  • Yaya Centre - 7 min drive - 6.1 km
  • United Nations Office at Nairobi - 9 min drive - 8.0 km

Getting around

  • Syokimau Station - 27 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 30 min drive

Restaurants

  • ‪Blue Martini - ‬8 min walk
  • ‪Milan Kenya - ‬3 min walk
  • ‪Connect Coffee - ‬8 min walk
  • ‪Open House Restaurant - ‬14 min walk
  • ‪Shamura - ‬2 min walk

About this property

The Crossroads Hotel Westlands

3-star hotel near Nairobi National Museum
The Crossroads Hotel Westlands offers its guests concierge services, laundry facilities, and an elevator. Event space at this hotel measures 710 square feet (66 square meters) and includes conference space. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Nairobi hotel.

  • 34 guestrooms or units
  • 710 sq ft of conference space
  • 66 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • Smoking in designated areas
The Crossroads Hotel Westlands offers 34 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 43-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Swahili

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: USD 7 for adults and USD 4 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Handrails in stairways
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 43-inch Smart TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 for adults and USD 4 for children
  • Airport shuttle fee: USD 25 per person (one-way)
  • Pet fee: USD 10 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 10 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.

Property is also known as

The Crossroads Westlands
The Crossroads Hotel Westlands Hotel
The Crossroads Hotel Westlands Nairobi
The Crossroads Hotel Westlands Hotel Nairobi

The Crossroads Hotel Westlands Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 79 reviews
Rating 8 - Good. 30 out of 79 reviews
Rating 6 - Okay. 5 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 1 out of 79 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Menuka

Stayed 6 nights in Dec 2024

6/10 Okay

Epiphane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is a good one, but the breakfast service needs serious improvement
Stayed 2 nights in Nov 2024

8/10 Good

Misheck

Stayed 1 night in Nov 2024

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 1 night in Nov 2024

8/10 Good

Misheck

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all amenities close by
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Celia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice choice!
Great hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Thongpraparn, Khlongluang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected, got all the benefits that Expedia promised.
Stayed 4 nights in Oct 2024

8/10 Good

Angilo

Stayed 4 nights in Sep 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Alffy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Walter, covington

Stayed 6 nights in Aug 2024

10/10 Excellent

Isaak

Stayed 3 nights in Aug 2024

8/10 Good

Angilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent. The rooms are spacious and clean. There's about a 8 inch step to get in and out of the shower that can be tricky but other than that the room was excellent. The restaurant was exquisite. Their free breakfast is really good and the service was very friendly and attentive. On the weekends including Thursdays part of the hotel is victim to the loud noise of a club. The management tries to not book you on that side if they can. If you're unfortunate enough that those are the only rooms left, you will not be happy.
Stayed 1 night in Sep 2024

8/10 Good

D Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
I checked in a day early. Had great service throughout my stay. Loved the location and would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Nairobi
Very helpful and friendly staff. Good location
Stayed 2 nights in Sep 2024

10/10 Excellent

gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

8/10 Good

Frank

Poor internet but all else good
Stayed 3 nights in Aug 2024

10/10 Excellent

Sowazttoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing for the security guards to front desk. It was five star service.
Stayed 6 nights in Aug 2024

10/10 Excellent

Colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will book again.
Excellent staff, very friendly. Good location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Aggrey

Stayed 4 nights in Jul 2024

8/10 Good

Dut, Laurel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a good area. A number of malls are close by and ample dining.
Stayed 6 nights in Jun 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, friendly and helpful staff and enjoyed the visit with family!
Stayed 1 night in Jun 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2024